1 // Copyright (c) 2012 The Chromium Authors. All rights reserved.
2 // Use of this source code is governed by a BSD-style license that can be
3 // found in the LICENSE file.
5 #include "chrome/browser/feedback/feedback_util.h"
11 #include "base/bind.h"
12 #include "base/command_line.h"
13 #include "base/file_util.h"
14 #include "base/file_version_info.h"
15 #include "base/memory/singleton.h"
16 #include "base/message_loop/message_loop.h"
17 #include "base/strings/string_number_conversions.h"
18 #include "base/strings/stringprintf.h"
19 #include "base/strings/utf_string_conversions.h"
20 #include "base/win/windows_version.h"
21 #include "chrome/browser/browser_process.h"
22 #include "chrome/browser/extensions/api/feedback_private/feedback_private_api.h"
23 #include "chrome/browser/feedback/feedback_data.h"
24 #include "chrome/browser/feedback/feedback_uploader.h"
25 #include "chrome/browser/feedback/feedback_uploader_factory.h"
26 #include "chrome/browser/metrics/variations/variations_http_header_provider.h"
27 #include "chrome/browser/profiles/profile.h"
28 #include "chrome/browser/profiles/profile_manager.h"
29 #include "chrome/browser/safe_browsing/safe_browsing_util.h"
30 #include "chrome/browser/ui/browser_finder.h"
31 #include "chrome/browser/ui/browser_list.h"
32 #include "chrome/browser/ui/browser_window.h"
33 #include "chrome/browser/ui/tabs/tab_strip_model.h"
34 #include "chrome/common/chrome_switches.h"
35 #include "chrome/common/chrome_version_info.h"
36 #include "chrome/common/metrics/metrics_log_manager.h"
37 #include "content/public/browser/navigation_controller.h"
38 #include "content/public/browser/web_contents.h"
39 #include "content/public/common/content_client.h"
40 #include "grit/generated_resources.h"
41 #include "grit/locale_settings.h"
42 #include "grit/theme_resources.h"
43 #include "net/base/load_flags.h"
44 #include "net/http/http_request_headers.h"
45 #include "net/url_request/url_fetcher.h"
46 #include "net/url_request/url_fetcher_delegate.h"
47 #include "net/url_request/url_request_status.h"
48 #include "third_party/icu/source/common/unicode/locid.h"
49 #include "third_party/zlib/google/zip.h"
50 #include "ui/base/l10n/l10n_util.h"
55 GURL GetTargetTabUrl(int session_id, int index) {
56 Browser* browser = chrome::FindBrowserWithID(session_id);
58 if (!browser || index >= browser->tab_strip_model()->count())
62 content::WebContents* target_tab =
63 browser->tab_strip_model()->GetWebContentsAt(index);
65 return target_tab->GetURL();
71 const char kPngMimeType[] = "image/png";
72 const char kArbitraryMimeType[] = "application/octet-stream";
73 const char kHistogramsAttachmentName[] = "histograms.zip";
74 const char kLogsAttachmentName[] = "system_logs.zip";
76 #if defined(OS_CHROMEOS)
77 const int kChromeOSProductId = 208;
79 const int kChromeBrowserProductId = 237;
82 void AddFeedbackData(userfeedback::ExtensionSubmit* feedback_data,
83 const std::string& key, const std::string& value) {
84 // Don't bother with empty keys or values
85 if (key == "" || value == "") return;
86 // Create log_value object and add it to the web_data object
87 userfeedback::ProductSpecificData log_value;
88 log_value.set_key(key);
89 log_value.set_value(value);
90 userfeedback::WebData* web_data = feedback_data->mutable_web_data();
91 *(web_data->add_product_specific_data()) = log_value;
94 // Adds data as an attachment to feedback_data if the data is non-empty.
95 void AddAttachment(userfeedback::ExtensionSubmit* feedback_data,
98 if (data == NULL || data->empty())
101 userfeedback::ProductSpecificBinaryData* attachment =
102 feedback_data->add_product_specific_binary_data();
103 attachment->set_mime_type(kArbitraryMimeType);
104 attachment->set_name(name);
105 attachment->set_data(*data);
112 const char kAppLauncherCategoryTag[] = "AppLauncher";
114 void ShowFeedbackPage(Browser* browser,
115 const std::string& description_template,
116 const std::string& category_tag) {
119 page_url = GetTargetTabUrl(browser->session_id().id(),
120 browser->tab_strip_model()->active_index());
123 Profile* profile = NULL;
125 profile = browser->profile();
127 profile = ProfileManager::GetLastUsedProfileAllowedByPolicy();
130 LOG(ERROR) << "Cannot invoke feedback: No profile found!";
134 extensions::FeedbackPrivateAPI* api =
135 extensions::FeedbackPrivateAPI::GetFactoryInstance()->GetForProfile(
138 api->RequestFeedback(description_template,
143 } // namespace chrome
145 namespace feedback_util {
147 void SendReport(scoped_refptr<FeedbackData> data) {
149 LOG(ERROR) << "SendReport called with NULL data!";
154 userfeedback::ExtensionSubmit feedback_data;
155 // Unused field, needs to be 0 though.
156 feedback_data.set_type_id(0);
158 userfeedback::CommonData* common_data = feedback_data.mutable_common_data();
159 // We're not using gaia ids, we're using the e-mail field instead.
160 common_data->set_gaia_id(0);
161 common_data->set_user_email(data->user_email());
162 common_data->set_description(data->description());
164 std::string chrome_locale = g_browser_process->GetApplicationLocale();
165 common_data->set_source_description_language(chrome_locale);
167 userfeedback::WebData* web_data = feedback_data.mutable_web_data();
168 web_data->set_url(data->page_url());
169 web_data->mutable_navigator()->set_user_agent(content::GetUserAgent(GURL()));
171 gfx::Rect screen_size;
172 if (data->sys_info()) {
173 for (FeedbackData::SystemLogsMap::const_iterator i =
174 data->sys_info()->begin(); i != data->sys_info()->end(); ++i) {
175 if (FeedbackData::BelowCompressionThreshold(i->second))
176 AddFeedbackData(&feedback_data, i->first, i->second);
179 AddAttachment(&feedback_data, kLogsAttachmentName, data->compressed_logs());
182 if (data->histograms()) {
183 AddAttachment(&feedback_data,
184 kHistogramsAttachmentName,
185 data->compressed_histograms());
188 if (!data->attached_filename().empty()) {
189 // We need to use the UTF8Unsafe methods here to accomodate Windows, which
190 // uses wide strings to store filepaths.
191 std::string name = base::FilePath::FromUTF8Unsafe(
192 data->attached_filename()).BaseName().AsUTF8Unsafe();
193 AddAttachment(&feedback_data, name.c_str(), data->attached_filedata());
196 // NOTE: Screenshot needs to be processed after system info since we'll get
197 // the screenshot dimensions from system info.
198 if (data->image() && data->image()->size()) {
199 userfeedback::PostedScreenshot screenshot;
200 screenshot.set_mime_type(kPngMimeType);
202 // Set that we 'have' dimensions of the screenshot. These dimensions are
203 // ignored by the server but are a 'required' field in the protobuf.
204 userfeedback::Dimensions dimensions;
205 dimensions.set_width(0.0);
206 dimensions.set_height(0.0);
208 *(screenshot.mutable_dimensions()) = dimensions;
209 screenshot.set_binary_content(*data->image());
211 *(feedback_data.mutable_screenshot()) = screenshot;
214 if (data->category_tag().size())
215 feedback_data.set_bucket(data->category_tag());
217 // Set whether we're reporting from ChromeOS or Chrome on another platform.
218 userfeedback::ChromeData chrome_data;
219 #if defined(OS_CHROMEOS)
220 chrome_data.set_chrome_platform(
221 userfeedback::ChromeData_ChromePlatform_CHROME_OS);
222 userfeedback::ChromeOsData chrome_os_data;
223 chrome_os_data.set_category(
224 userfeedback::ChromeOsData_ChromeOsCategory_OTHER);
225 *(chrome_data.mutable_chrome_os_data()) = chrome_os_data;
226 feedback_data.set_product_id(kChromeOSProductId);
228 chrome_data.set_chrome_platform(
229 userfeedback::ChromeData_ChromePlatform_CHROME_BROWSER);
230 userfeedback::ChromeBrowserData chrome_browser_data;
231 chrome_browser_data.set_category(
232 userfeedback::ChromeBrowserData_ChromeBrowserCategory_OTHER);
233 *(chrome_data.mutable_chrome_browser_data()) = chrome_browser_data;
234 feedback_data.set_product_id(kChromeBrowserProductId);
237 *(feedback_data.mutable_chrome_data()) = chrome_data;
239 // This pointer will eventually get deleted by the PostCleanup class, after
240 // we've either managed to successfully upload the report or died trying.
241 std::string post_body;
242 feedback_data.SerializeToString(&post_body);
244 feedback::FeedbackUploader *uploader =
245 feedback::FeedbackUploaderFactory::GetForBrowserContext(data->profile());
246 uploader->QueueReport(post_body);
249 bool ZipString(const base::FilePath& filename,
250 const std::string& data, std::string* compressed_logs) {
251 base::FilePath temp_path;
252 base::FilePath zip_file;
254 // Create a temporary directory, put the logs into a file in it. Create
255 // another temporary file to receive the zip file in.
256 if (!base::CreateNewTempDirectory(base::FilePath::StringType(), &temp_path))
258 if (file_util::WriteFile(temp_path.Append(filename),
259 data.c_str(), data.size()) == -1)
262 bool succeed = base::CreateTemporaryFile(&zip_file) &&
263 zip::Zip(temp_path, zip_file, false) &&
264 base::ReadFileToString(zip_file, compressed_logs);
266 base::DeleteFile(temp_path, true);
267 base::DeleteFile(zip_file, false);
272 } // namespace feedback_util