#include "zypp/VendorSupportOptions.h"
+#include "zypp/base/Gettext.h"
namespace zypp
{
+std::string
+asUserString( VendorSupportOption opt )
+{
+ switch (opt)
+ {
+ case VendorSupportUnknown:
+ return _("unknown");
+ break;
+ case VendorSupportUnsupported:
+ return _("unsupported");
+ break;
+ case VendorSupportLevel1:
+ return _("Level 1");
+ break;
+ case VendorSupportLevel2:
+ return _("Level 2");
+ break;
+ case VendorSupportLevel3:
+ return _("Level 3");
+ break;
+ case VendorSupportACC:
+ return _("Additional Customer Contract Necessary");
+ }
+ return _("invalid");
+}
+
+std::string asUserStringDescription( VendorSupportOption opt )
+{
+ switch (opt)
+ {
+ case VendorSupportUnknown:
+ return _("The level of support is unspecified");
+ break;
+ case VendorSupportUnsupported:
+ return _("The vendor does not provide support.");
+ break;
+ case VendorSupportLevel1:
+ return _("Problem determination, which means technical support designed to provide compatibility information, installation assistance, usage support, on-going maintenance and basic troubleshooting. Level 1 Support is not intended to correct product defect errors.");
+ break;
+ case VendorSupportLevel2:
+ return _("Problem isolation, which means technical support designed to duplicate customer problems, isolate problem area and provide resolution for problems not resolved by Level 1 Support.");
+ break;
+ case VendorSupportLevel3:
+ return _("Problem resolution, which means technical support designed to resolve complex problems by engaging engineering in resolution of product defects which have been identified by Level 2 Support.");
+ break;
+ case VendorSupportACC:
+ return _("An additional customer contract is necessary for getting support.");
+ }
+ return _("Unknown support option. Description not available");
+}
+
+}
-}
#ifndef ZYPP_VendorSupportOptions_H
#define ZYPP_VendorSupportOptions_H
+#include <string>
#include "zypp/base/Flags.h"
namespace zypp
*
* May have different semantics for different organizations.
*/
- VendorSupportLevel3 = 0x0004
+ VendorSupportLevel3 = 0x0004,
+ /**
+ * Additional Customer Contract necessary
+ */
+ VendorSupportACC = 0x0008
};
// Make a flag set for this
ZYPP_DECLARE_FLAGS(VendorSupportOptions,VendorSupportOption);
ZYPP_DECLARE_OPERATORS_FOR_FLAGS(VendorSupportOptions)
+
+ /**
+ * converts the support option to a name intended to be printed
+ * to the user.
+ *
+ * Note the description is based in the way Novell defines the support
+ * levels, and the semantics may be different for other vendors.
+ */
+ std::string asUserString( VendorSupportOption );
+
+ /**
+ * converts the support option to a description intended to be printed
+ * to the user.
+ *
+ * Note the description is based in the way Novell defines the support
+ * levels, and the semantics may be different for other vendors.
+ */
+ std::string asUserStringDescription( VendorSupportOption );
+
}
#endif