zypp/VendorSupportOptions.h

   1 /*---------------------------------------------------------------------\
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   3 |                         |__  / \ / / . \ . \                         |
   4 |                           / / \ V /|  _/  _/                         |
   5 |                          / /__ | | | | | |                           |
   6 |                         /_____||_| |_| |_|                           |
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   8 \---------------------------------------------------------------------*/
   9 /** \file       zypp/VendorSupportOptions.h
  10  *
  11 */
  12 #ifndef ZYPP_VendorSupportOptions_H
  13 #define ZYPP_VendorSupportOptions_H
  14
  15 #include <string>
  16 #include <zypp/base/Flags.h>
  17
  18 namespace zypp
  19 {
  20
  21     enum VendorSupportOption
  22     {
  23       /**
  24        * The support for this package is unknown
  25        */
  26       VendorSupportUnknown     = 0,
  27       /**
  28        * The package is known to be unsupported by the vendor
  29        */
  30       VendorSupportUnsupported = (1<<0),
  31       /**
  32        * Additional Customer Contract necessary
  33        */
  34       VendorSupportACC         = (1<<1),
  35       /**
  36        * Problem determination, which means technical support
  37        * designed to provide compatibility information,
  38        * installation assistance, usage support, on-going maintenance
  39        * and basic troubleshooting. Level 1 Support is not intended to
  40        * correct product defect errors.
  41        *
  42        * May have different semantics for different organizations.
  43        */
  44       VendorSupportLevel1      = (1<<2),
  45       /**
  46        * Problem isolation, which means technical support designed
  47        * to duplicate customer problems, isolate problem area and provide
  48        * resolution for problems not resolved by Level 1 Support.
  49        *
  50        * May have different semantics for different organizations.
  51        */
  52       VendorSupportLevel2      = (1<<3),
  53       /**
  54        * Problem resolution, which means technical support designed
  55        * to resolve complex problems by engaging engineering in resolution
  56        * of product defects which have been identified by Level 2 Support.
  57        *
  58        * May have different semantics for different organizations.
  59        */
  60       VendorSupportLevel3      = (1<<4)
  61     };
  62
  63     // Make a flag set for this
  64     ZYPP_DECLARE_FLAGS(VendorSupportOptions,VendorSupportOption);
  65     ZYPP_DECLARE_OPERATORS_FOR_FLAGS(VendorSupportOptions)
  66
  67     /**
  68      * converts the support option to a name intended to be printed
  69      * to the user.
  70      *
  71      * Note the description is based in the way Novell defines the support
  72      * levels, and the semantics may be different for other vendors.
  73      */
  74     std::string asUserString( VendorSupportOption );
  75
  76     /**
  77      * converts the support option to a description intended to be printed
  78      * to the user.
  79      *
  80      * Note the description is based in the way Novell defines the support
  81      * levels, and the semantics may be different for other vendors.
  82      */
  83     std::string asUserStringDescription( VendorSupportOption );
  84
  85 }
  86
  87 #endif