src/chrome/common/localized_error.cc

   1 // Copyright (c) 2012 The Chromium Authors. All rights reserved.
   2 // Use of this source code is governed by a BSD-style license that can be
   3 // found in the LICENSE file.
   4
   5 #include "chrome/common/localized_error.h"
   6
   7 #include "base/i18n/rtl.h"
   8 #include "base/logging.h"
   9 #include "base/strings/string16.h"
  10 #include "base/strings/string_number_conversions.h"
  11 #include "base/strings/string_util.h"
  12 #include "base/strings/utf_string_conversions.h"
  13 #include "base/values.h"
  14 #include "chrome/common/net/net_error_info.h"
  15 #include "extensions/common/constants.h"
  16 #include "extensions/common/extension_icon_set.h"
  17 #include "extensions/common/manifest_handlers/icons_handler.h"
  18 #include "grit/chromium_strings.h"
  19 #include "grit/generated_resources.h"
  20 #include "net/base/escape.h"
  21 #include "net/base/net_errors.h"
  22 #include "net/base/net_util.h"
  23 #include "third_party/WebKit/public/platform/WebURLError.h"
  24 #include "ui/base/l10n/l10n_util.h"
  25 #include "ui/base/webui/web_ui_util.h"
  26
  27 #if defined(OS_WIN)
  28 #include "base/win/windows_version.h"
  29 #endif
  30
  31 using blink::WebURLError;
  32
  33 // Some error pages have no details.
  34 const unsigned int kErrorPagesNoDetails = 0;
  35
  36 namespace {
  37
  38 static const char kRedirectLoopLearnMoreUrl[] =
  39     "https://www.google.com/support/chrome/bin/answer.py?answer=95626";
  40 static const char kWeakDHKeyLearnMoreUrl[] =
  41     "http://sites.google.com/a/chromium.org/dev/"
  42     "err_ssl_weak_server_ephemeral_dh_key";
  43 #if defined(OS_CHROMEOS)
  44 static const char kAppWarningLearnMoreUrl[] =
  45     "chrome-extension://honijodknafkokifofgiaalefdiedpko/main.html"
  46     "?answer=1721911";
  47 #endif  // defined(OS_CHROMEOS)
  48
  49 enum NAV_SUGGESTIONS {
  50   SUGGEST_NONE                  = 0,
  51   SUGGEST_RELOAD                = 1 << 0,
  52   SUGGEST_CHECK_CONNECTION      = 1 << 1,
  53   SUGGEST_DNS_CONFIG            = 1 << 2,
  54   SUGGEST_FIREWALL_CONFIG       = 1 << 3,
  55   SUGGEST_PROXY_CONFIG          = 1 << 4,
  56   SUGGEST_DISABLE_EXTENSION     = 1 << 5,
  57   SUGGEST_LEARNMORE             = 1 << 6,
  58   SUGGEST_VIEW_POLICIES         = 1 << 7,
  59   SUGGEST_CONTACT_ADMINISTRATOR = 1 << 8,
  60 };
  61
  62 struct LocalizedErrorMap {
  63   int error_code;
  64   unsigned int title_resource_id;
  65   unsigned int heading_resource_id;
  66   // Detailed summary used when the error is in the main frame.
  67   unsigned int summary_resource_id;
  68   // Short one sentence description shown on mouse over when the error is in
  69   // a frame.
  70   unsigned int details_resource_id;
  71   int suggestions;  // Bitmap of SUGGEST_* values.
  72 };
  73
  74 const LocalizedErrorMap net_error_options[] = {
  75   {net::ERR_TIMED_OUT,
  76    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
  77    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
  78    IDS_ERRORPAGES_SUMMARY_TIMED_OUT,
  79    IDS_ERRORPAGES_DETAILS_TIMED_OUT,
  80    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
  81        SUGGEST_PROXY_CONFIG,
  82   },
  83   {net::ERR_CONNECTION_TIMED_OUT,
  84    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
  85    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
  86    IDS_ERRORPAGES_SUMMARY_TIMED_OUT,
  87    IDS_ERRORPAGES_DETAILS_TIMED_OUT,
  88    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
  89        SUGGEST_PROXY_CONFIG,
  90   },
  91   {net::ERR_CONNECTION_CLOSED,
  92    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
  93    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
  94    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
  95    IDS_ERRORPAGES_DETAILS_CONNECTION_CLOSED,
  96    SUGGEST_RELOAD,
  97   },
  98   {net::ERR_CONNECTION_RESET,
  99    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 100    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 101    IDS_ERRORPAGES_SUMMARY_CONNECTION_RESET,
 102    IDS_ERRORPAGES_DETAILS_CONNECTION_RESET,
 103    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
 104        SUGGEST_PROXY_CONFIG,
 105   },
 106   {net::ERR_CONNECTION_REFUSED,
 107    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 108    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 109    IDS_ERRORPAGES_SUMMARY_CONNECTION_REFUSED,
 110    IDS_ERRORPAGES_DETAILS_CONNECTION_REFUSED,
 111    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
 112        SUGGEST_PROXY_CONFIG,
 113   },
 114   {net::ERR_CONNECTION_FAILED,
 115    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 116    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 117    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
 118    IDS_ERRORPAGES_DETAILS_CONNECTION_FAILED,
 119    SUGGEST_RELOAD,
 120   },
 121   {net::ERR_NAME_NOT_RESOLVED,
 122    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 123    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 124    IDS_ERRORPAGES_SUMMARY_NAME_NOT_RESOLVED,
 125    IDS_ERRORPAGES_DETAILS_NAME_NOT_RESOLVED,
 126    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_DNS_CONFIG |
 127        SUGGEST_FIREWALL_CONFIG | SUGGEST_PROXY_CONFIG,
 128   },
 129   {net::ERR_ADDRESS_UNREACHABLE,
 130    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 131    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 132    IDS_ERRORPAGES_SUMMARY_ADDRESS_UNREACHABLE,
 133    IDS_ERRORPAGES_DETAILS_ADDRESS_UNREACHABLE,
 134    SUGGEST_RELOAD | SUGGEST_FIREWALL_CONFIG | SUGGEST_PROXY_CONFIG,
 135   },
 136   {net::ERR_NETWORK_ACCESS_DENIED,
 137    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 138    IDS_ERRORPAGES_HEADING_NETWORK_ACCESS_DENIED,
 139    IDS_ERRORPAGES_SUMMARY_NETWORK_ACCESS_DENIED,
 140    IDS_ERRORPAGES_DETAILS_NETWORK_ACCESS_DENIED,
 141    SUGGEST_FIREWALL_CONFIG,
 142   },
 143   {net::ERR_PROXY_CONNECTION_FAILED,
 144    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 145    IDS_ERRORPAGES_HEADING_PROXY_CONNECTION_FAILED,
 146    IDS_ERRORPAGES_SUMMARY_PROXY_CONNECTION_FAILED,
 147    IDS_ERRORPAGES_DETAILS_PROXY_CONNECTION_FAILED,
 148    SUGGEST_PROXY_CONFIG,
 149   },
 150   {net::ERR_INTERNET_DISCONNECTED,
 151    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 152    IDS_ERRORPAGES_HEADING_INTERNET_DISCONNECTED,
 153    IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED,
 154    IDS_ERRORPAGES_DETAILS_INTERNET_DISCONNECTED,
 155    SUGGEST_NONE,
 156   },
 157   {net::ERR_FILE_NOT_FOUND,
 158    IDS_ERRORPAGES_TITLE_NOT_FOUND,
 159    IDS_ERRORPAGES_HEADING_NOT_FOUND,
 160    IDS_ERRORPAGES_SUMMARY_NOT_FOUND,
 161    IDS_ERRORPAGES_DETAILS_FILE_NOT_FOUND,
 162    SUGGEST_NONE,
 163   },
 164   {net::ERR_CACHE_MISS,
 165    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 166    IDS_ERRORPAGES_HEADING_CACHE_MISS,
 167    IDS_ERRORPAGES_SUMMARY_CACHE_MISS,
 168    IDS_ERRORPAGES_DETAILS_CACHE_MISS,
 169    SUGGEST_RELOAD,
 170   },
 171   {net::ERR_CACHE_READ_FAILURE,
 172    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 173    IDS_ERRORPAGES_HEADING_CACHE_READ_FAILURE,
 174    IDS_ERRORPAGES_SUMMARY_CACHE_READ_FAILURE,
 175    IDS_ERRORPAGES_DETAILS_CACHE_READ_FAILURE,
 176    SUGGEST_RELOAD,
 177   },
 178   {net::ERR_NETWORK_IO_SUSPENDED,
 179    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 180    IDS_ERRORPAGES_HEADING_NETWORK_IO_SUSPENDED,
 181    IDS_ERRORPAGES_SUMMARY_NETWORK_IO_SUSPENDED,
 182    IDS_ERRORPAGES_DETAILS_NETWORK_IO_SUSPENDED,
 183    SUGGEST_RELOAD,
 184   },
 185   {net::ERR_TOO_MANY_REDIRECTS,
 186    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 187    IDS_ERRORPAGES_HEADING_TOO_MANY_REDIRECTS,
 188    IDS_ERRORPAGES_SUMMARY_TOO_MANY_REDIRECTS,
 189    IDS_ERRORPAGES_DETAILS_TOO_MANY_REDIRECTS,
 190    SUGGEST_RELOAD | SUGGEST_LEARNMORE,
 191   },
 192   {net::ERR_EMPTY_RESPONSE,
 193    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 194    IDS_ERRORPAGES_HEADING_EMPTY_RESPONSE,
 195    IDS_ERRORPAGES_SUMMARY_EMPTY_RESPONSE,
 196    IDS_ERRORPAGES_DETAILS_EMPTY_RESPONSE,
 197    SUGGEST_RELOAD,
 198   },
 199   {net::ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_LENGTH,
 200    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 201    IDS_ERRORPAGES_HEADING_DUPLICATE_HEADERS,
 202    IDS_ERRORPAGES_SUMMARY_DUPLICATE_HEADERS,
 203    IDS_ERRORPAGES_DETAILS_RESPONSE_HEADERS_MULTIPLE_CONTENT_LENGTH,
 204    SUGGEST_NONE,
 205   },
 206   {net::ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION,
 207    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 208    IDS_ERRORPAGES_HEADING_DUPLICATE_HEADERS,
 209    IDS_ERRORPAGES_SUMMARY_DUPLICATE_HEADERS,
 210    IDS_ERRORPAGES_DETAILS_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION,
 211    SUGGEST_NONE,
 212   },
 213   {net::ERR_RESPONSE_HEADERS_MULTIPLE_LOCATION,
 214    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 215    IDS_ERRORPAGES_HEADING_DUPLICATE_HEADERS,
 216    IDS_ERRORPAGES_SUMMARY_DUPLICATE_HEADERS,
 217    IDS_ERRORPAGES_DETAILS_RESPONSE_HEADERS_MULTIPLE_LOCATION,
 218    SUGGEST_NONE,
 219   },
 220   {net::ERR_CONTENT_LENGTH_MISMATCH,
 221    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 222    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 223    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
 224    IDS_ERRORPAGES_DETAILS_CONNECTION_CLOSED,
 225    SUGGEST_RELOAD,
 226   },
 227   {net::ERR_INCOMPLETE_CHUNKED_ENCODING,
 228    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 229    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 230    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
 231    IDS_ERRORPAGES_DETAILS_CONNECTION_CLOSED,
 232    SUGGEST_RELOAD,
 233   },
 234   {net::ERR_SSL_PROTOCOL_ERROR,
 235    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 236    IDS_ERRORPAGES_HEADING_SSL_PROTOCOL_ERROR,
 237    IDS_ERRORPAGES_SUMMARY_SSL_PROTOCOL_ERROR,
 238    IDS_ERRORPAGES_DETAILS_SSL_PROTOCOL_ERROR,
 239    SUGGEST_NONE,
 240   },
 241   {net::ERR_SSL_UNSAFE_NEGOTIATION,
 242    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 243    IDS_ERRORPAGES_HEADING_SSL_PROTOCOL_ERROR,
 244    IDS_ERRORPAGES_SUMMARY_SSL_PROTOCOL_ERROR,
 245    IDS_ERRORPAGES_DETAILS_SSL_UNSAFE_NEGOTIATION,
 246    SUGGEST_NONE,
 247   },
 248   {net::ERR_BAD_SSL_CLIENT_AUTH_CERT,
 249    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 250    IDS_ERRORPAGES_HEADING_BAD_SSL_CLIENT_AUTH_CERT,
 251    IDS_ERRORPAGES_SUMMARY_BAD_SSL_CLIENT_AUTH_CERT,
 252    IDS_ERRORPAGES_DETAILS_BAD_SSL_CLIENT_AUTH_CERT,
 253    SUGGEST_NONE,
 254   },
 255   {net::ERR_SSL_WEAK_SERVER_EPHEMERAL_DH_KEY,
 256    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 257    IDS_ERRORPAGES_HEADING_WEAK_SERVER_EPHEMERAL_DH_KEY,
 258    IDS_ERRORPAGES_SUMMARY_WEAK_SERVER_EPHEMERAL_DH_KEY,
 259    IDS_ERRORPAGES_DETAILS_SSL_PROTOCOL_ERROR,
 260    SUGGEST_LEARNMORE,
 261   },
 262   {net::ERR_SSL_PINNED_KEY_NOT_IN_CERT_CHAIN,
 263    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 264    IDS_ERRORPAGES_HEADING_PINNING_FAILURE,
 265    IDS_ERRORPAGES_SUMMARY_PINNING_FAILURE,
 266    IDS_ERRORPAGES_DETAILS_PINNING_FAILURE,
 267    SUGGEST_NONE,
 268   },
 269   {net::ERR_TEMPORARILY_THROTTLED,
 270    IDS_ERRORPAGES_TITLE_ACCESS_DENIED,
 271    IDS_ERRORPAGES_HEADING_ACCESS_DENIED,
 272    IDS_ERRORPAGES_SUMMARY_TEMPORARILY_THROTTLED,
 273    IDS_ERRORPAGES_DETAILS_TEMPORARILY_THROTTLED,
 274    SUGGEST_NONE,
 275   },
 276   {net::ERR_BLOCKED_BY_CLIENT,
 277    IDS_ERRORPAGES_TITLE_BLOCKED,
 278    IDS_ERRORPAGES_HEADING_BLOCKED,
 279    IDS_ERRORPAGES_SUMMARY_BLOCKED,
 280    IDS_ERRORPAGES_DETAILS_BLOCKED,
 281    SUGGEST_RELOAD | SUGGEST_DISABLE_EXTENSION,
 282   },
 283   {net::ERR_NETWORK_CHANGED,
 284    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 285    IDS_ERRORPAGES_HEADING_NETWORK_ACCESS_DENIED,
 286    IDS_ERRORPAGES_SUMMARY_NETWORK_CHANGED,
 287    IDS_ERRORPAGES_DETAILS_NETWORK_CHANGED,
 288    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION,
 289   },
 290   {net::ERR_BLOCKED_BY_ADMINISTRATOR,
 291    IDS_ERRORPAGES_TITLE_BLOCKED,
 292    IDS_ERRORPAGES_HEADING_BLOCKED_BY_ADMINISTRATOR,
 293    IDS_ERRORPAGES_SUMMARY_BLOCKED_BY_ADMINISTRATOR,
 294    IDS_ERRORPAGES_DETAILS_BLOCKED_BY_ADMINISTRATOR,
 295    SUGGEST_VIEW_POLICIES | SUGGEST_CONTACT_ADMINISTRATOR,
 296   },
 297   {net::ERR_BLOCKED_ENROLLMENT_CHECK_PENDING,
 298    IDS_ERRORPAGES_TITLE_BLOCKED,
 299    IDS_ERRORPAGES_HEADING_BLOCKED_BY_ADMINISTRATOR,
 300    IDS_ERRORPAGES_SUMMARY_BLOCKED_ENROLLMENT_CHECK_PENDING,
 301    IDS_ERRORPAGES_DETAILS_BLOCKED_ENROLLMENT_CHECK_PENDING,
 302    SUGGEST_CHECK_CONNECTION,
 303   },
 304 };
 305
 306 // Special error page to be used in the case of navigating back to a page
 307 // generated by a POST.  LocalizedError::HasStrings expects this net error code
 308 // to also appear in the array above.
 309 const LocalizedErrorMap repost_error = {
 310   net::ERR_CACHE_MISS,
 311   IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 312   IDS_HTTP_POST_WARNING_TITLE,
 313   IDS_ERRORPAGES_HTTP_POST_WARNING,
 314   IDS_ERRORPAGES_DETAILS_CACHE_MISS,
 315   SUGGEST_RELOAD,
 316 };
 317
 318 const LocalizedErrorMap http_error_options[] = {
 319   {403,
 320    IDS_ERRORPAGES_TITLE_ACCESS_DENIED,
 321    IDS_ERRORPAGES_HEADING_ACCESS_DENIED,
 322    IDS_ERRORPAGES_SUMMARY_FORBIDDEN,
 323    IDS_ERRORPAGES_DETAILS_FORBIDDEN,
 324    SUGGEST_NONE,
 325   },
 326   {410,
 327    IDS_ERRORPAGES_TITLE_NOT_FOUND,
 328    IDS_ERRORPAGES_HEADING_NOT_FOUND,
 329    IDS_ERRORPAGES_SUMMARY_GONE,
 330    IDS_ERRORPAGES_DETAILS_GONE,
 331    SUGGEST_NONE,
 332   },
 333
 334   {500,
 335    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 336    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
 337    IDS_ERRORPAGES_SUMMARY_INTERNAL_SERVER_ERROR,
 338    IDS_ERRORPAGES_DETAILS_INTERNAL_SERVER_ERROR,
 339    SUGGEST_RELOAD,
 340   },
 341   {501,
 342    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 343    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
 344    IDS_ERRORPAGES_SUMMARY_WEBSITE_CANNOT_HANDLE,
 345    IDS_ERRORPAGES_DETAILS_NOT_IMPLEMENTED,
 346    SUGGEST_NONE,
 347   },
 348   {502,
 349    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 350    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
 351    IDS_ERRORPAGES_SUMMARY_BAD_GATEWAY,
 352    IDS_ERRORPAGES_DETAILS_BAD_GATEWAY,
 353    SUGGEST_RELOAD,
 354   },
 355   {503,
 356    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 357    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
 358    IDS_ERRORPAGES_SUMMARY_SERVICE_UNAVAILABLE,
 359    IDS_ERRORPAGES_DETAILS_SERVICE_UNAVAILABLE,
 360    SUGGEST_RELOAD,
 361   },
 362   {504,
 363    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 364    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
 365    IDS_ERRORPAGES_SUMMARY_GATEWAY_TIMEOUT,
 366    IDS_ERRORPAGES_DETAILS_GATEWAY_TIMEOUT,
 367    SUGGEST_RELOAD,
 368   },
 369   {505,
 370    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
 371    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
 372    IDS_ERRORPAGES_SUMMARY_WEBSITE_CANNOT_HANDLE,
 373    IDS_ERRORPAGES_DETAILS_HTTP_VERSION_NOT_SUPPORTED,
 374    SUGGEST_NONE,
 375   },
 376 };
 377
 378 const LocalizedErrorMap dns_probe_error_options[] = {
 379   {chrome_common_net::DNS_PROBE_POSSIBLE,
 380    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 381    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 382    IDS_ERRORPAGES_SUMMARY_DNS_PROBE_RUNNING,
 383    IDS_ERRORPAGES_DETAILS_DNS_PROBE_RUNNING,
 384    SUGGEST_RELOAD,
 385   },
 386
 387   // DNS_PROBE_NOT_RUN is not here; NetErrorHelper will restore the original
 388   // error, which might be one of several DNS-related errors.
 389
 390   {chrome_common_net::DNS_PROBE_STARTED,
 391    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 392    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 393    IDS_ERRORPAGES_SUMMARY_DNS_PROBE_RUNNING,
 394    IDS_ERRORPAGES_DETAILS_DNS_PROBE_RUNNING,
 395    // Include SUGGEST_RELOAD so the More button doesn't jump when we update.
 396    SUGGEST_RELOAD,
 397   },
 398
 399   // DNS_PROBE_FINISHED_UNKNOWN is not here; NetErrorHelper will restore the
 400   // original error, which might be one of several DNS-related errors.
 401
 402   {chrome_common_net::DNS_PROBE_FINISHED_NO_INTERNET,
 403    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 404    IDS_ERRORPAGES_HEADING_INTERNET_DISCONNECTED,
 405    IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED,
 406    IDS_ERRORPAGES_DETAILS_INTERNET_DISCONNECTED,
 407    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG,
 408   },
 409   {chrome_common_net::DNS_PROBE_FINISHED_BAD_CONFIG,
 410    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 411    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 412    IDS_ERRORPAGES_SUMMARY_NAME_NOT_RESOLVED,
 413    IDS_ERRORPAGES_DETAILS_NAME_NOT_RESOLVED,
 414    SUGGEST_RELOAD | SUGGEST_DNS_CONFIG | SUGGEST_FIREWALL_CONFIG,
 415   },
 416   {chrome_common_net::DNS_PROBE_FINISHED_NXDOMAIN,
 417    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 418    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 419    IDS_ERRORPAGES_SUMMARY_NAME_NOT_RESOLVED,
 420    IDS_ERRORPAGES_DETAILS_NAME_NOT_RESOLVED,
 421    SUGGEST_RELOAD,
 422   },
 423 };
 424
 425 const LocalizedErrorMap* FindErrorMapInArray(const LocalizedErrorMap* maps,
 426                                                    size_t num_maps,
 427                                                    int error_code) {
 428   for (size_t i = 0; i < num_maps; ++i) {
 429     if (maps[i].error_code == error_code)
 430       return &maps[i];
 431   }
 432   return NULL;
 433 }
 434
 435 const LocalizedErrorMap* LookupErrorMap(const std::string& error_domain,
 436                                         int error_code, bool is_post) {
 437   if (error_domain == net::kErrorDomain) {
 438     // Display a different page in the special case of navigating through the
 439     // history to an uncached page created by a POST.
 440     if (is_post && error_code == net::ERR_CACHE_MISS)
 441       return &repost_error;
 442     return FindErrorMapInArray(net_error_options,
 443                                arraysize(net_error_options),
 444                                error_code);
 445   } else if (error_domain == LocalizedError::kHttpErrorDomain) {
 446     return FindErrorMapInArray(http_error_options,
 447                                arraysize(http_error_options),
 448                                error_code);
 449   } else if (error_domain == chrome_common_net::kDnsProbeErrorDomain) {
 450     const LocalizedErrorMap* map =
 451         FindErrorMapInArray(dns_probe_error_options,
 452                             arraysize(dns_probe_error_options),
 453                             error_code);
 454     DCHECK(map);
 455     return map;
 456   } else {
 457     NOTREACHED();
 458     return NULL;
 459   }
 460 }
 461
 462 bool LocaleIsRTL() {
 463   return base::i18n::IsRTL();
 464 }
 465
 466 // Returns a dictionary containing the strings for the settings menu under the
 467 // wrench, and the advanced settings button.
 468 base::DictionaryValue* GetStandardMenuItemsText() {
 469   base::DictionaryValue* standard_menu_items_text = new base::DictionaryValue();
 470   standard_menu_items_text->SetString("settingsTitle",
 471       l10n_util::GetStringUTF16(IDS_SETTINGS_TITLE));
 472   standard_menu_items_text->SetString("advancedTitle",
 473       l10n_util::GetStringUTF16(IDS_SETTINGS_SHOW_ADVANCED_SETTINGS));
 474   return standard_menu_items_text;
 475 }
 476
 477 // Gets the icon class for a given |error_domain| and |error_code|.
 478 const char* GetIconClassForError(const std::string& error_domain,
 479                                  int error_code) {
 480   if ((error_code == net::ERR_INTERNET_DISCONNECTED &&
 481        error_domain == net::kErrorDomain) ||
 482       (error_code == chrome_common_net::DNS_PROBE_FINISHED_NO_INTERNET &&
 483        error_domain == chrome_common_net::kDnsProbeErrorDomain))
 484     return "icon-offline";
 485
 486   return "icon-generic";
 487 }
 488
 489 }  // namespace
 490
 491 const char LocalizedError::kHttpErrorDomain[] = "http";
 492
 493 LocalizedError::ErrorPageParams::ErrorPageParams()
 494     : suggest_reload(false),
 495       reload_tracking_id(-1),
 496       search_tracking_id(-1) {
 497 }
 498
 499 LocalizedError::ErrorPageParams::~ErrorPageParams() {
 500 }
 501
 502 void LocalizedError::GetStrings(int error_code,
 503                                 const std::string& error_domain,
 504                                 const GURL& failed_url,
 505                                 bool is_post,
 506                                 bool show_stale_load_button,
 507                                 const std::string& locale,
 508                                 const std::string& accept_languages,
 509                                 scoped_ptr<ErrorPageParams> params,
 510                                 base::DictionaryValue* error_strings) {
 511   bool rtl = LocaleIsRTL();
 512   error_strings->SetString("textdirection", rtl ? "rtl" : "ltr");
 513
 514   // Grab the strings and settings that depend on the error type.  Init
 515   // options with default values.
 516   LocalizedErrorMap options = {
 517     0,
 518     IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 519     IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
 520     IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
 521     kErrorPagesNoDetails,
 522     SUGGEST_NONE,
 523   };
 524
 525   const LocalizedErrorMap* error_map = LookupErrorMap(error_domain, error_code,
 526                                                       is_post);
 527   if (error_map)
 528     options = *error_map;
 529
 530   // If we got "access denied" but the url was a file URL, then we say it was a
 531   // file instead of just using the "not available" default message. Just adding
 532   // ERR_ACCESS_DENIED to the map isn't sufficient, since that message may be
 533   // generated by some OSs when the operation doesn't involve a file URL.
 534   if (error_domain == net::kErrorDomain &&
 535       error_code == net::ERR_ACCESS_DENIED &&
 536       failed_url.scheme() == "file") {
 537     options.title_resource_id = IDS_ERRORPAGES_TITLE_ACCESS_DENIED;
 538     options.heading_resource_id = IDS_ERRORPAGES_HEADING_FILE_ACCESS_DENIED;
 539     options.summary_resource_id = IDS_ERRORPAGES_SUMMARY_FILE_ACCESS_DENIED;
 540     options.details_resource_id = IDS_ERRORPAGES_DETAILS_FILE_ACCESS_DENIED;
 541     options.suggestions = SUGGEST_NONE;
 542   }
 543
 544   base::string16 failed_url_string(net::FormatUrl(
 545       failed_url, accept_languages, net::kFormatUrlOmitNothing,
 546       net::UnescapeRule::NORMAL, NULL, NULL, NULL));
 547   // URLs are always LTR.
 548   if (rtl)
 549     base::i18n::WrapStringWithLTRFormatting(&failed_url_string);
 550   error_strings->SetString("title",
 551       l10n_util::GetStringFUTF16(options.title_resource_id, failed_url_string));
 552   error_strings->SetString("heading",
 553       l10n_util::GetStringUTF16(options.heading_resource_id));
 554
 555   std::string icon_class = GetIconClassForError(error_domain, error_code);
 556   error_strings->SetString("iconClass", icon_class);
 557
 558   base::DictionaryValue* summary = new base::DictionaryValue;
 559   summary->SetString("msg",
 560       l10n_util::GetStringUTF16(options.summary_resource_id));
 561   summary->SetString("failedUrl", failed_url_string);
 562   summary->SetString("hostName", net::IDNToUnicode(failed_url.host(),
 563                                                    accept_languages));
 564   summary->SetString("productName",
 565                      l10n_util::GetStringUTF16(IDS_PRODUCT_NAME));
 566
 567   error_strings->SetString(
 568       "more", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_MORE));
 569   error_strings->SetString(
 570       "less", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_LESS));
 571   error_strings->Set("summary", summary);
 572
 573   if (options.details_resource_id != kErrorPagesNoDetails) {
 574     error_strings->SetString(
 575         "errorDetails", l10n_util::GetStringUTF16(options.details_resource_id));
 576   }
 577
 578   base::string16 error_string;
 579   if (error_domain == net::kErrorDomain) {
 580     // Non-internationalized error string, for debugging Chrome itself.
 581     std::string ascii_error_string = net::ErrorToString(error_code);
 582     // Remove the leading "net::" from the returned string.
 583     base::RemoveChars(ascii_error_string, "net:", &ascii_error_string);
 584     error_string = base::ASCIIToUTF16(ascii_error_string);
 585   } else if (error_domain == chrome_common_net::kDnsProbeErrorDomain) {
 586     std::string ascii_error_string =
 587         chrome_common_net::DnsProbeStatusToString(error_code);
 588     error_string = base::ASCIIToUTF16(ascii_error_string);
 589   } else {
 590     DCHECK_EQ(LocalizedError::kHttpErrorDomain, error_domain);
 591     error_string = base::IntToString16(error_code);
 592   }
 593   error_strings->SetString("errorCode",
 594       l10n_util::GetStringFUTF16(IDS_ERRORPAGES_ERROR_CODE, error_string));
 595
 596   // Platform specific information for diagnosing network issues on OSX and
 597   // Windows.
 598 #if defined(OS_MACOSX) || defined(OS_WIN)
 599   if (error_domain == net::kErrorDomain &&
 600       error_code == net::ERR_INTERNET_DISCONNECTED) {
 601     int platform_string_id =
 602         IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_PLATFORM;
 603 #if defined(OS_WIN)
 604     // Different versions of Windows have different instructions.
 605     base::win::Version windows_version = base::win::GetVersion();
 606     if (windows_version < base::win::VERSION_VISTA) {
 607       // XP, XP64, and Server 2003.
 608       platform_string_id =
 609           IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_PLATFORM_XP;
 610     } else if (windows_version == base::win::VERSION_VISTA) {
 611       // Vista
 612       platform_string_id =
 613           IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_PLATFORM_VISTA;
 614     }
 615 #endif  // defined(OS_WIN)
 616     // Lead with the general error description, and suffix with the platform
 617     // dependent portion of the summary section.
 618     summary->SetString("msg",
 619         l10n_util::GetStringFUTF16(
 620             IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_INSTRUCTIONS_TEMPLATE,
 621             l10n_util::GetStringUTF16(options.summary_resource_id),
 622             l10n_util::GetStringUTF16(platform_string_id)));
 623   }
 624 #endif  // defined(OS_MACOSX) || defined(OS_WIN)
 625
 626   // If no parameters were provided, use the defaults.
 627   if (!params) {
 628     params.reset(new ErrorPageParams());
 629     params->suggest_reload = !!(options.suggestions & SUGGEST_RELOAD);
 630   }
 631
 632   base::ListValue* suggestions = NULL;
 633   bool use_default_suggestions = true;
 634   if (!params->override_suggestions) {
 635     suggestions = new base::ListValue();
 636   } else {
 637     suggestions = params->override_suggestions.release();
 638     use_default_suggestions = false;
 639   }
 640
 641   error_strings->Set("suggestions", suggestions);
 642
 643   if (params->search_url.is_valid()) {
 644     error_strings->SetString("searchHeader",
 645         l10n_util::GetStringUTF16(IDS_ERRORPAGES_SUGGESTION_GOOGLE_SEARCH));
 646     error_strings->SetString("searchUrl", params->search_url.spec());
 647     error_strings->SetString("searchTerms", params->search_terms);
 648     error_strings->SetInteger("searchTrackingId", params->search_tracking_id);
 649   }
 650
 651   // Add the reload suggestion, if needed.
 652   if (params->suggest_reload) {
 653     if (!is_post) {
 654       base::DictionaryValue* reload_button = new base::DictionaryValue;
 655       reload_button->SetString(
 656           "msg", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_RELOAD));
 657       reload_button->SetString("reloadUrl", failed_url.spec());
 658       error_strings->Set("reloadButton", reload_button);
 659       reload_button->SetInteger("reloadTrackingId", params->reload_tracking_id);
 660     } else {
 661       // If the page was created by a post, it can't be reloaded in the same
 662       // way, so just add a suggestion instead.
 663       // TODO(mmenke):  Make the reload button bring up the repost confirmation
 664       //                dialog for pages resulting from posts.
 665       base::DictionaryValue* suggest_reload_repost = new base::DictionaryValue;
 666       suggest_reload_repost->SetString("header",
 667           l10n_util::GetStringUTF16(
 668               IDS_ERRORPAGES_SUGGESTION_RELOAD_REPOST_HEADER));
 669       suggest_reload_repost->SetString("body",
 670           l10n_util::GetStringUTF16(
 671               IDS_ERRORPAGES_SUGGESTION_RELOAD_REPOST_BODY));
 672       // Add at the front, so it appears before other suggestions, in the case
 673       // suggestions are being overridden by |params|.
 674       suggestions->Insert(0, suggest_reload_repost);
 675     }
 676   }
 677
 678   // If not using the default suggestions, nothing else to do.
 679   if (!use_default_suggestions)
 680     return;
 681
 682   if (show_stale_load_button) {
 683     base::DictionaryValue* stale_load_button = new base::DictionaryValue;
 684     stale_load_button->SetString(
 685         "msg", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_LOAD_STALE));
 686     stale_load_button->SetString(
 687         "title",
 688         l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_LOAD_STALE_HELP));
 689     error_strings->Set("staleLoadButton", stale_load_button);
 690   }
 691
 692 #if defined(OS_CHROMEOS)
 693   error_strings->SetString(
 694       "diagnose", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_DIAGNOSE));
 695 #endif  // defined(OS_CHROMEOS)
 696
 697   if (options.suggestions & SUGGEST_CHECK_CONNECTION) {
 698     base::DictionaryValue* suggest_check_connection = new base::DictionaryValue;
 699     suggest_check_connection->SetString("header",
 700         l10n_util::GetStringUTF16(
 701             IDS_ERRORPAGES_SUGGESTION_CHECK_CONNECTION_HEADER));
 702     suggest_check_connection->SetString("body",
 703         l10n_util::GetStringUTF16(
 704             IDS_ERRORPAGES_SUGGESTION_CHECK_CONNECTION_BODY));
 705     suggestions->Append(suggest_check_connection);
 706   }
 707
 708   if (options.suggestions & SUGGEST_DNS_CONFIG) {
 709     base::DictionaryValue* suggest_dns_config = new base::DictionaryValue;
 710     suggest_dns_config->SetString("header",
 711         l10n_util::GetStringUTF16(
 712             IDS_ERRORPAGES_SUGGESTION_DNS_CONFIG_HEADER));
 713     suggest_dns_config->SetString("body",
 714         l10n_util::GetStringUTF16(
 715             IDS_ERRORPAGES_SUGGESTION_DNS_CONFIG_BODY));
 716     suggestions->Append(suggest_dns_config);
 717
 718     base::DictionaryValue* suggest_network_prediction =
 719         GetStandardMenuItemsText();
 720     suggest_network_prediction->SetString("header",
 721         l10n_util::GetStringUTF16(
 722             IDS_ERRORPAGES_SUGGESTION_NETWORK_PREDICTION_HEADER));
 723     suggest_network_prediction->SetString("body",
 724         l10n_util::GetStringUTF16(
 725             IDS_ERRORPAGES_SUGGESTION_NETWORK_PREDICTION_BODY));
 726     suggest_network_prediction->SetString(
 727         "noNetworkPredictionTitle",
 728         l10n_util::GetStringUTF16(
 729             IDS_NETWORK_PREDICTION_ENABLED_DESCRIPTION));
 730     suggestions->Append(suggest_network_prediction);
 731   }
 732
 733   if (options.suggestions & SUGGEST_FIREWALL_CONFIG) {
 734     base::DictionaryValue* suggest_firewall_config = new base::DictionaryValue;
 735     suggest_firewall_config->SetString("header",
 736         l10n_util::GetStringUTF16(
 737             IDS_ERRORPAGES_SUGGESTION_FIREWALL_CONFIG_HEADER));
 738     suggest_firewall_config->SetString("body",
 739         l10n_util::GetStringUTF16(
 740             IDS_ERRORPAGES_SUGGESTION_FIREWALL_CONFIG_BODY));
 741     suggestions->Append(suggest_firewall_config);
 742   }
 743
 744   if (options.suggestions & SUGGEST_PROXY_CONFIG) {
 745     base::DictionaryValue* suggest_proxy_config = GetStandardMenuItemsText();
 746     suggest_proxy_config->SetString("header",
 747         l10n_util::GetStringUTF16(
 748             IDS_ERRORPAGES_SUGGESTION_PROXY_CONFIG_HEADER));
 749     suggest_proxy_config->SetString("body",
 750         l10n_util::GetStringFUTF16(IDS_ERRORPAGES_SUGGESTION_PROXY_CONFIG_BODY,
 751             l10n_util::GetStringUTF16(
 752                 IDS_ERRORPAGES_SUGGESTION_PROXY_DISABLE_PLATFORM)));
 753     suggest_proxy_config->SetString("proxyTitle",
 754         l10n_util::GetStringUTF16(IDS_OPTIONS_PROXIES_CONFIGURE_BUTTON));
 755
 756     suggestions->Append(suggest_proxy_config);
 757   }
 758
 759   if (options.suggestions & SUGGEST_DISABLE_EXTENSION) {
 760     base::DictionaryValue* suggest_disable_extension =
 761         new base::DictionaryValue;
 762     // There's only a header for this suggestion.
 763     suggest_disable_extension->SetString("header",
 764         l10n_util::GetStringUTF16(
 765             IDS_ERRORPAGES_SUGGESTION_DISABLE_EXTENSION_HEADER));
 766     suggestions->Append(suggest_disable_extension);
 767   }
 768
 769   if (options.suggestions & SUGGEST_VIEW_POLICIES) {
 770     base::DictionaryValue* suggest_view_policies = new base::DictionaryValue;
 771     suggest_view_policies->SetString(
 772         "header",
 773         l10n_util::GetStringUTF16(
 774             IDS_ERRORPAGES_SUGGESTION_VIEW_POLICIES_HEADER));
 775     suggest_view_policies->SetString(
 776         "body",
 777         l10n_util::GetStringUTF16(
 778             IDS_ERRORPAGES_SUGGESTION_VIEW_POLICIES_BODY));
 779     suggestions->Append(suggest_view_policies);
 780   }
 781
 782   if (options.suggestions & SUGGEST_CONTACT_ADMINISTRATOR) {
 783     base::DictionaryValue* suggest_contant_administrator =
 784         new base::DictionaryValue;
 785     suggest_contant_administrator->SetString(
 786         "body",
 787         l10n_util::GetStringUTF16(
 788             IDS_ERRORPAGES_SUGGESTION_CONTACT_ADMINISTRATOR_BODY));
 789     suggestions->Append(suggest_contant_administrator);
 790   }
 791
 792   if (options.suggestions & SUGGEST_LEARNMORE) {
 793     GURL learn_more_url;
 794     switch (options.error_code) {
 795       case net::ERR_TOO_MANY_REDIRECTS:
 796         learn_more_url = GURL(kRedirectLoopLearnMoreUrl);
 797         break;
 798       case net::ERR_SSL_WEAK_SERVER_EPHEMERAL_DH_KEY:
 799         learn_more_url = GURL(kWeakDHKeyLearnMoreUrl);
 800         break;
 801       default:
 802         break;
 803     }
 804
 805     if (learn_more_url.is_valid()) {
 806       // Add the language parameter to the URL.
 807       std::string query = learn_more_url.query() + "&hl=" + locale;
 808       GURL::Replacements repl;
 809       repl.SetQueryStr(query);
 810       learn_more_url = learn_more_url.ReplaceComponents(repl);
 811
 812       base::DictionaryValue* suggest_learn_more = new base::DictionaryValue;
 813       // There's only a body for this suggestion.
 814       suggest_learn_more->SetString("body",
 815           l10n_util::GetStringUTF16(IDS_ERRORPAGES_SUGGESTION_LEARNMORE_BODY));
 816       suggest_learn_more->SetString("learnMoreUrl", learn_more_url.spec());
 817       suggestions->Append(suggest_learn_more);
 818     }
 819   }
 820 }
 821
 822 base::string16 LocalizedError::GetErrorDetails(const blink::WebURLError& error,
 823                                                bool is_post) {
 824   const LocalizedErrorMap* error_map =
 825       LookupErrorMap(error.domain.utf8(), error.reason, is_post);
 826   if (error_map)
 827     return l10n_util::GetStringUTF16(error_map->details_resource_id);
 828   else
 829     return l10n_util::GetStringUTF16(IDS_ERRORPAGES_DETAILS_UNKNOWN);
 830 }
 831
 832 bool LocalizedError::HasStrings(const std::string& error_domain,
 833                                 int error_code) {
 834   // Whether or not the there are strings for an error does not depend on
 835   // whether or not the page was be generated by a POST, so just claim it was
 836   // not.
 837   return LookupErrorMap(error_domain, error_code, /*is_post=*/false) != NULL;
 838 }
 839
 840 void LocalizedError::GetAppErrorStrings(
 841     const GURL& display_url,
 842     const extensions::Extension* app,
 843     base::DictionaryValue* error_strings) {
 844   DCHECK(app);
 845
 846   bool rtl = LocaleIsRTL();
 847   error_strings->SetString("textdirection", rtl ? "rtl" : "ltr");
 848
 849   base::string16 failed_url(base::ASCIIToUTF16(display_url.spec()));
 850   // URLs are always LTR.
 851   if (rtl)
 852     base::i18n::WrapStringWithLTRFormatting(&failed_url);
 853   error_strings->SetString(
 854      "url", l10n_util::GetStringFUTF16(IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
 855                                        failed_url.c_str()));
 856
 857   error_strings->SetString("title", app->name());
 858   error_strings->SetString(
 859       "icon",
 860       extensions::IconsInfo::GetIconURL(
 861           app,
 862           extension_misc::EXTENSION_ICON_GIGANTOR,
 863           ExtensionIconSet::MATCH_SMALLER).spec());
 864   error_strings->SetString("name", app->name());
 865   error_strings->SetString(
 866       "msg",
 867       l10n_util::GetStringUTF16(IDS_ERRORPAGES_APP_WARNING));
 868
 869 #if defined(OS_CHROMEOS)
 870   GURL learn_more_url(kAppWarningLearnMoreUrl);
 871   base::DictionaryValue* suggest_learn_more = new base::DictionaryValue();
 872   suggest_learn_more->SetString("msg",
 873                                 l10n_util::GetStringUTF16(
 874                                     IDS_ERRORPAGES_SUGGESTION_LEARNMORE_BODY));
 875   suggest_learn_more->SetString("learnMoreUrl", learn_more_url.spec());
 876   error_strings->Set("suggestionsLearnMore", suggest_learn_more);
 877 #endif  // defined(OS_CHROMEOS)
 878 }