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10 </style><title>Reporting bugs and getting help</title></head><body bgcolor="#8b7765" text="#000000" link="#000000" vlink="#000000"><table border="0" width="100%" cellpadding="5" cellspacing="0" align="center"><tr><td width="120"><a href="http://swpat.ffii.org/"><img src="epatents.png" alt="Action against software patents" /></a></td><td width="100"><a href="http://www.gnome.org/"><img src="gnome2.png" alt="Gnome2 Logo" /></a><a href="http://www.redhat.com"><img src="redhat.gif" alt="Red Hat Logo" /></a><div align="left"><a href="http://xmlsoft.org/XSLT/"><img src="Libxslt-Logo-180x168.gif" alt="Made with Libxslt Logo" /></a></div></td><td><table border="0" width="90%" cellpadding="2" cellspacing="0" align="center" bgcolor="#000000"><tr><td><table width="100%" border="0" cellspacing="1" cellpadding="3" bgcolor="#fffacd"><tr><td align="center"><h1>The XSLT C library for Gnome</h1><h2>Reporting bugs and getting help</h2></td></tr></table></td></tr></table></td></tr></table><table border="0" cellpadding="4" cellspacing="0" width="100%" align="center"><tr><td bgcolor="#8b7765"><table border="0" cellspacing="0" cellpadding="2" width="100%"><tr><td valign="top" width="200" bgcolor="#8b7765"><table border="0" cellspacing="0" cellpadding="1" width="100%" bgcolor="#000000"><tr><td><table width="100%" border="0" cellspacing="1" cellpadding="3"><tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>Main Menu</b></center></td></tr><tr><td bgcolor="#fffacd"><form action="search.php" enctype="application/x-www-form-urlencoded" method="get"><input name="query" type="text" size="20" value="" /><input name="submit" type="submit" value="Search ..." /></form><ul><li><a href="index.html">Home</a></li><li><a href="intro.html">Introduction</a></li><li><a href="docs.html">Documentation</a></li><li><a href="bugs.html">Reporting bugs and getting help</a></li><li><a href="help.html">How to help</a></li><li><a href="downloads.html">Downloads</a></li><li><a href="FAQ.html">FAQ</a></li><li><a href="news.html">News</a></li><li><a href="xsltproc2.html">The xsltproc tool</a></li><li><a href="docbook.html">DocBook</a></li><li><a href="API.html">The programming API</a></li><li><a href="python.html">Python and bindings</a></li><li><a href="internals.html">Library internals</a></li><li><a href="extensions.html">Writing extensions</a></li><li><a href="contribs.html">Contributions</a></li><li><a href="xslt.html">flat page</a>, <a href="site.xsl">stylesheet</a></li></ul></td></tr></table><table width="100%" border="0" cellspacing="1" cellpadding="3"><tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>Related links</b></center></td></tr><tr><td bgcolor="#fffacd"><ul><li><a href="tutorial/libxslttutorial.html">Tutorial</a></li><li><a href="xsltproc.html">Man page for xsltproc</a></li><li><a href="http://mail.gnome.org/archives/xslt/">Mail archive</a></li><li><a href="http://xmlsoft.org/">XML libxml</a></li><li><a href="http://phd.cs.unibo.it/gdome2/">DOM gdome2</a></li><li><a href="ftp://xmlsoft.org/">FTP</a></li><li><a href="http://www.zlatkovic.com/projects/libxml/">Windows binaries</a></li><li><a href="http://garypennington.net/libxml2/">Solaris binaries</a></li><li><a href="http://www.zveno.com/open_source/libxml2xslt.html">MacOsX binaries</a></li><li><a href="http://sourceforge.net/projects/libxml2-pas/">Pascal bindings</a></li><li><a href="http://bugzilla.gnome.org/buglist.cgi?product=libxslt">Bug Tracker</a></li><li><a href="http://xsldbg.sourceforge.net/">Xsldbg Debugger</a></li><li><a href="http://www.mod-xslt.com/mod-xslt/">Apache module</a></li></ul></td></tr></table><table width="100%" border="0" cellspacing="1" cellpadding="3"><tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>API Indexes</b></center></td></tr><tr><td bgcolor="#fffacd"><ul><li><a href="APIchunk0.html">Alphabetic</a></li><li><a href="APIconstructors.html">Constructors</a></li><li><a href="APIfunctions.html">Functions/Types</a></li><li><a href="APIfiles.html">Modules</a></li><li><a href="APIsymbols.html">Symbols</a></li></ul></td></tr></table></td></tr></table></td><td valign="top" bgcolor="#8b7765"><table border="0" cellspacing="0" cellpadding="1" width="100%"><tr><td><table border="0" cellspacing="0" cellpadding="1" width="100%" bgcolor="#000000"><tr><td><table border="0" cellpadding="3" cellspacing="1" width="100%"><tr><td bgcolor="#fffacd"><p>If you need help with the XSLT language itself, here are a number of
11 useful resources:</p><ul><li>I strongly suggest to subscribe to <a href="http://www.mulberrytech.com/xsl/xsl-list">XSL-list</a>, check <a href="http://www.biglist.com/lists/xsl-list/archives/">the XSL-list
13 <li>The <a href="http://www.dpawson.co.uk/xsl/xslfaq.html">XSL FAQ</a>.</li>
14 <li>The <a href="http://www.nwalsh.com/docs/tutorials/xsl/xsl/slides.html">tutorial</a>
15 written by Paul Grosso and Norman Walsh is a very good on-line
16 introdution to the language.</li>
17 <li>The <a href="http://www.zvon.org/xxl/XSLTutorial/Books/Book1/index.html">only
18 Zvon XSLT tutorial</a> details a lot of constructs with examples.</li>
19 <li><a href="http://www.jenitennison.com/xslt/index.html">Jeni Tennison's
20 XSLT</a> pages provide links to a lot of answers</li>
21 <li>the <a href="http://incrementaldevelopment.com/xsltrick/">Gallery of
22 XSLT Tricks</a> provides non-standard use case of XSLT</li>
23 <li>And I suggest to buy Michael Kay "XSLT Programmer's Reference" book
24 published by <a href="http://www.wrox.com/">Wrox</a> if you plan to work
25 seriously with XSLT in the future.</li>
26 </ul><p>Well, bugs or missing features are always possible, and I will make a
27 point of fixing them in a timely fashion. The best way to report a bug is to
28 use the <a href="http://bugzilla.gnome.org/buglist.cgi?product=libxslt">Gnome
29 bug tracking database</a> (make sure to use the "libxslt" module name). I
30 look at reports there regularly and it's good to have a reminder when a bug
31 is still open. Be sure to specify that the bug is for the package libxslt.</p><p>For small problems you can try to get help on IRC, the #xml channel on
32 irc.gnome.org (port 6667) usually have a few person subscribed which may help
33 (but there is no garantee and if a real issue is raised it should go on the
34 mailing-list for archival).</p><p>There is also a mailing-list <a href="mailto:xslt@gnome.org">xslt@gnome.org</a> for libxslt, with an <a href="http://mail.gnome.org/archives/xslt/">on-line archive</a>. To subscribe
35 to this list, please visit the <a href="http://mail.gnome.org/mailman/listinfo/xslt">associated Web</a> page
36 and follow the instructions.</p><p>Alternatively, you can just send the bug to the <a href="mailto:xslt@gnome.org">xslt@gnome.org</a> list, if it's really libxslt
37 related I will approve it.. Please do not send me mail directly especially
38 for portability problem, it makes things really harder to track and in some
39 cases I'm not the best person to answer a given question, ask the list
40 instead. <strong>Do not send code, I won't debug it</strong> (but patches are
41 really appreciated!).</p><p>Check the following too <span style="color: #E50000">before
42 posting</span>:</p><ul><li><a href="search.php">use the search engine</a> to get informations
43 related to your problem.</li>
44 <li>make sure you are <a href="ftp://xmlsoft.org/">using a recent
45 version</a>, and that the problem still shows up in those</li>
46 <li>check the <a href="http://mail.gnome.org/archives/xslt/">list
47 archives</a> to see if the problem was reported already, in this case
48 there is probably a fix available, similarly check the <a href="http://bugzilla.gnome.org/buglist.cgi?product=libxslt">registered
50 <li>make sure you can reproduce the bug with xsltproc, a very useful thing
51 to do is run the transformation with -v argument and redirect the
52 standard error to a file, then search in this file for the transformation
53 logs just preceding the possible problem</li>
54 <li>Please send the command showing the error as well as the input and
55 stylesheet (as an attachment)</li>
56 </ul><p>Then send the bug with associated informations to reproduce it to the <a href="mailto:xslt@gnome.org">xslt@gnome.org</a> list; if it's really libxslt
57 related I will approve it. Please do not send mail to me directly, it makes
58 things really hard to track and in some cases I am not the best person to
59 answer a given question, ask on the list.</p><p>To <span style="color: #E50000">be really clear about support</span>:</p><ul><li>Support or help <span style="color: #E50000">request MUST be sent to
60 the list or on bugzilla</span> in case of problems, so that the Question
61 and Answers can be shared publicly. Failing to do so carries the implicit
62 message "I want free support but I don't want to share the benefits with
63 others" and is not welcome. I will automatically Carbon-Copy the
64 xslt@gnome.org mailing list for any technical reply made about libxml2 or
66 <li>There is <span style="color: #E50000">no garantee for support</span>,
67 if your question remains unanswered after a week, repost it, making sure
68 you gave all the detail needed and the informations requested.</li>
69 <li>Failing to provide informations as requested or double checking first
70 for prior feedback also carries the implicit message "the time of the
71 library maintainers is less valuable than my time" and might not be
73 </ul><p>Of course, bugs reports with a suggested patch for fixing them will
74 probably be processed faster.</p><p>If you're looking for help, a quick look at <a href="http://mail.gnome.org/archives/xslt/">the list archive</a> may actually
75 provide the answer, I usually send source samples when answering libxslt
76 usage questions. The <a href="html/libxslt-lib.html#LIBXSLT-LIB">auto-generated documentation</a> is
77 not as polished as I would like (I need to learn more about Docbook), but
78 it's a good starting point.</p><p><a href="bugs.html">Daniel Veillard</a></p></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></body></html>