1 .. SPDX-License-Identifier: (GPL-2.0+ OR CC-BY-4.0)
2 .. See the bottom of this file for additional redistribution information.
8 The short guide (aka TL;DR)
9 ===========================
11 Are you facing a regression with vanilla kernels from the same stable or
12 longterm series? One still supported? Then search the `LKML
13 <https://lore.kernel.org/lkml/>`_ and the `Linux stable mailing list
14 <https://lore.kernel.org/stable/>`_ archives for matching reports to join. If
15 you don't find any, install `the latest release from that series
16 <https://kernel.org/>`_. If it still shows the issue, report it to the stable
17 mailing list (stable@vger.kernel.org) and CC the regressions list
18 (regressions@lists.linux.dev); ideally also CC the maintainer and the mailing
19 list for the subsystem in question.
21 In all other cases try your best guess which kernel part might be causing the
22 issue. Check the :ref:`MAINTAINERS <maintainers>` file for how its developers
23 expect to be told about problems, which most of the time will be by email with a
24 mailing list in CC. Check the destination's archives for matching reports;
25 search the `LKML <https://lore.kernel.org/lkml/>`_ and the web, too. If you
26 don't find any to join, install `the latest mainline kernel
27 <https://kernel.org/>`_. If the issue is present there, send a report.
29 The issue was fixed there, but you would like to see it resolved in a still
30 supported stable or longterm series as well? Then install its latest release.
31 If it shows the problem, search for the change that fixed it in mainline and
32 check if backporting is in the works or was discarded; if it's neither, ask
33 those who handled the change for it.
35 **General remarks**: When installing and testing a kernel as outlined above,
36 ensure it's vanilla (IOW: not patched and not using add-on modules). Also make
37 sure it's built and running in a healthy environment and not already tainted
38 before the issue occurs.
40 If you are facing multiple issues with the Linux kernel at once, report each
41 separately. While writing your report, include all information relevant to the
42 issue, like the kernel and the distro used. In case of a regression, CC the
43 regressions mailing list (regressions@lists.linux.dev) to your report. Also try
44 to pin-point the culprit with a bisection; if you succeed, include its
45 commit-id and CC everyone in the sign-off-by chain.
47 Once the report is out, answer any questions that come up and help where you
48 can. That includes keeping the ball rolling by occasionally retesting with newer
49 releases and sending a status update afterwards.
51 Step-by-step guide how to report issues to the kernel maintainers
52 =================================================================
54 The above TL;DR outlines roughly how to report issues to the Linux kernel
55 developers. It might be all that's needed for people already familiar with
56 reporting issues to Free/Libre & Open Source Software (FLOSS) projects. For
57 everyone else there is this section. It is more detailed and uses a
58 step-by-step approach. It still tries to be brief for readability and leaves
59 out a lot of details; those are described below the step-by-step guide in a
60 reference section, which explains each of the steps in more detail.
62 Note: this section covers a few more aspects than the TL;DR and does things in
63 a slightly different order. That's in your interest, to make sure you notice
64 early if an issue that looks like a Linux kernel problem is actually caused by
65 something else. These steps thus help to ensure the time you invest in this
66 process won't feel wasted in the end:
68 * Are you facing an issue with a Linux kernel a hardware or software vendor
69 provided? Then in almost all cases you are better off to stop reading this
70 document and reporting the issue to your vendor instead, unless you are
71 willing to install the latest Linux version yourself. Be aware the latter
72 will often be needed anyway to hunt down and fix issues.
74 * Perform a rough search for existing reports with your favorite internet
75 search engine; additionally, check the archives of the `Linux Kernel Mailing
76 List (LKML) <https://lore.kernel.org/lkml/>`_. If you find matching reports,
77 join the discussion instead of sending a new one.
79 * See if the issue you are dealing with qualifies as regression, security
80 issue, or a really severe problem: those are 'issues of high priority' that
81 need special handling in some steps that are about to follow.
83 * Make sure it's not the kernel's surroundings that are causing the issue
86 * Create a fresh backup and put system repair and restore tools at hand.
88 * Ensure your system does not enhance its kernels by building additional
89 kernel modules on-the-fly, which solutions like DKMS might be doing locally
90 without your knowledge.
92 * Check if your kernel was 'tainted' when the issue occurred, as the event
93 that made the kernel set this flag might be causing the issue you face.
95 * Write down coarsely how to reproduce the issue. If you deal with multiple
96 issues at once, create separate notes for each of them and make sure they
97 work independently on a freshly booted system. That's needed, as each issue
98 needs to get reported to the kernel developers separately, unless they are
101 * If you are facing a regression within a stable or longterm version line
102 (say something broke when updating from 5.10.4 to 5.10.5), scroll down to
103 'Dealing with regressions within a stable and longterm kernel line'.
105 * Locate the driver or kernel subsystem that seems to be causing the issue.
106 Find out how and where its developers expect reports. Note: most of the
107 time this won't be bugzilla.kernel.org, as issues typically need to be sent
108 by mail to a maintainer and a public mailing list.
110 * Search the archives of the bug tracker or mailing list in question
111 thoroughly for reports that might match your issue. If you find anything,
112 join the discussion instead of sending a new report.
114 After these preparations you'll now enter the main part:
116 * Unless you are already running the latest 'mainline' Linux kernel, better
117 go and install it for the reporting process. Testing and reporting with
118 the latest 'stable' Linux can be an acceptable alternative in some
119 situations; during the merge window that actually might be even the best
120 approach, but in that development phase it can be an even better idea to
121 suspend your efforts for a few days anyway. Whatever version you choose,
122 ideally use a 'vanilla' build. Ignoring these advices will dramatically
123 increase the risk your report will be rejected or ignored.
125 * Ensure the kernel you just installed does not 'taint' itself when
128 * Reproduce the issue with the kernel you just installed. If it doesn't show
129 up there, scroll down to the instructions for issues only happening with
130 stable and longterm kernels.
132 * Optimize your notes: try to find and write the most straightforward way to
133 reproduce your issue. Make sure the end result has all the important
134 details, and at the same time is easy to read and understand for others
135 that hear about it for the first time. And if you learned something in this
136 process, consider searching again for existing reports about the issue.
138 * If your failure involves a 'panic', 'Oops', 'warning', or 'BUG', consider
139 decoding the kernel log to find the line of code that triggered the error.
141 * If your problem is a regression, try to narrow down when the issue was
142 introduced as much as possible.
144 * Start to compile the report by writing a detailed description about the
145 issue. Always mention a few things: the latest kernel version you installed
146 for reproducing, the Linux Distribution used, and your notes on how to
147 reproduce the issue. Ideally, make the kernel's build configuration
148 (.config) and the output from ``dmesg`` available somewhere on the net and
149 link to it. Include or upload all other information that might be relevant,
150 like the output/screenshot of an Oops or the output from ``lspci``. Once
151 you wrote this main part, insert a normal length paragraph on top of it
152 outlining the issue and the impact quickly. On top of this add one sentence
153 that briefly describes the problem and gets people to read on. Now give the
154 thing a descriptive title or subject that yet again is shorter. Then you're
155 ready to send or file the report like the MAINTAINERS file told you, unless
156 you are dealing with one of those 'issues of high priority': they need
157 special care which is explained in 'Special handling for high priority
160 * Wait for reactions and keep the thing rolling until you can accept the
161 outcome in one way or the other. Thus react publicly and in a timely manner
162 to any inquiries. Test proposed fixes. Do proactive testing: retest with at
163 least every first release candidate (RC) of a new mainline version and
164 report your results. Send friendly reminders if things stall. And try to
165 help yourself, if you don't get any help or if it's unsatisfying.
168 Reporting regressions within a stable and longterm kernel line
169 --------------------------------------------------------------
171 This subsection is for you, if you followed above process and got sent here at
172 the point about regression within a stable or longterm kernel version line. You
173 face one of those if something breaks when updating from 5.10.4 to 5.10.5 (a
174 switch from 5.9.15 to 5.10.5 does not qualify). The developers want to fix such
175 regressions as quickly as possible, hence there is a streamlined process to
178 * Check if the kernel developers still maintain the Linux kernel version
179 line you care about: go to the `front page of kernel.org
180 <https://kernel.org/>`_ and make sure it mentions
181 the latest release of the particular version line without an '[EOL]' tag.
183 * Check the archives of the `Linux stable mailing list
184 <https://lore.kernel.org/stable/>`_ for existing reports.
186 * Install the latest release from the particular version line as a vanilla
187 kernel. Ensure this kernel is not tainted and still shows the problem, as
188 the issue might have already been fixed there. If you first noticed the
189 problem with a vendor kernel, check a vanilla build of the last version
190 known to work performs fine as well.
192 * Send a short problem report to the Linux stable mailing list
193 (stable@vger.kernel.org) and CC the Linux regressions mailing list
194 (regressions@lists.linux.dev); if you suspect the cause in a particular
195 subsystem, CC its maintainer and its mailing list. Roughly describe the
196 issue and ideally explain how to reproduce it. Mention the first version
197 that shows the problem and the last version that's working fine. Then
198 wait for further instructions.
200 The reference section below explains each of these steps in more detail.
203 Reporting issues only occurring in older kernel version lines
204 -------------------------------------------------------------
206 This subsection is for you, if you tried the latest mainline kernel as outlined
207 above, but failed to reproduce your issue there; at the same time you want to
208 see the issue fixed in a still supported stable or longterm series or vendor
209 kernels regularly rebased on those. If that the case, follow these steps:
211 * Prepare yourself for the possibility that going through the next few steps
212 might not get the issue solved in older releases: the fix might be too big
213 or risky to get backported there.
215 * Perform the first three steps in the section "Dealing with regressions
216 within a stable and longterm kernel line" above.
218 * Search the Linux kernel version control system for the change that fixed
219 the issue in mainline, as its commit message might tell you if the fix is
220 scheduled for backporting already. If you don't find anything that way,
221 search the appropriate mailing lists for posts that discuss such an issue
222 or peer-review possible fixes; then check the discussions if the fix was
223 deemed unsuitable for backporting. If backporting was not considered at
224 all, join the newest discussion, asking if it's in the cards.
226 * One of the former steps should lead to a solution. If that doesn't work
227 out, ask the maintainers for the subsystem that seems to be causing the
228 issue for advice; CC the mailing list for the particular subsystem as well
229 as the stable mailing list.
231 The reference section below explains each of these steps in more detail.
234 Reference section: Reporting issues to the kernel maintainers
235 =============================================================
237 The detailed guides above outline all the major steps in brief fashion, which
238 should be enough for most people. But sometimes there are situations where even
239 experienced users might wonder how to actually do one of those steps. That's
240 what this section is for, as it will provide a lot more details on each of the
241 above steps. Consider this as reference documentation: it's possible to read it
242 from top to bottom. But it's mainly meant to skim over and a place to look up
243 details how to actually perform those steps.
245 A few words of general advice before digging into the details:
247 * The Linux kernel developers are well aware this process is complicated and
248 demands more than other FLOSS projects. We'd love to make it simpler. But
249 that would require work in various places as well as some infrastructure,
250 which would need constant maintenance; nobody has stepped up to do that
251 work, so that's just how things are for now.
253 * A warranty or support contract with some vendor doesn't entitle you to
254 request fixes from developers in the upstream Linux kernel community: such
255 contracts are completely outside the scope of the Linux kernel, its
256 development community, and this document. That's why you can't demand
257 anything such a contract guarantees in this context, not even if the
258 developer handling the issue works for the vendor in question. If you want
259 to claim your rights, use the vendor's support channel instead. When doing
260 so, you might want to mention you'd like to see the issue fixed in the
261 upstream Linux kernel; motivate them by saying it's the only way to ensure
262 the fix in the end will get incorporated in all Linux distributions.
264 * If you never reported an issue to a FLOSS project before you should consider
265 reading `How to Report Bugs Effectively
266 <https://www.chiark.greenend.org.uk/~sgtatham/bugs.html>`_, `How To Ask
267 Questions The Smart Way
268 <http://www.catb.org/esr/faqs/smart-questions.html>`_, and `How to ask good
269 questions <https://jvns.ca/blog/good-questions/>`_.
271 With that off the table, find below the details on how to properly report
272 issues to the Linux kernel developers.
275 Make sure you're using the upstream Linux kernel
276 ------------------------------------------------
278 *Are you facing an issue with a Linux kernel a hardware or software vendor
279 provided? Then in almost all cases you are better off to stop reading this
280 document and reporting the issue to your vendor instead, unless you are
281 willing to install the latest Linux version yourself. Be aware the latter
282 will often be needed anyway to hunt down and fix issues.*
284 Like most programmers, Linux kernel developers don't like to spend time dealing
285 with reports for issues that don't even happen with their current code. It's
286 just a waste everybody's time, especially yours. Unfortunately such situations
287 easily happen when it comes to the kernel and often leads to frustration on both
288 sides. That's because almost all Linux-based kernels pre-installed on devices
289 (Computers, Laptops, Smartphones, Routers, …) and most shipped by Linux
290 distributors are quite distant from the official Linux kernel as distributed by
291 kernel.org: these kernels from these vendors are often ancient from the point of
292 Linux development or heavily modified, often both.
294 Most of these vendor kernels are quite unsuitable for reporting issues to the
295 Linux kernel developers: an issue you face with one of them might have been
296 fixed by the Linux kernel developers months or years ago already; additionally,
297 the modifications and enhancements by the vendor might be causing the issue you
298 face, even if they look small or totally unrelated. That's why you should report
299 issues with these kernels to the vendor. Its developers should look into the
300 report and, in case it turns out to be an upstream issue, fix it directly
301 upstream or forward the report there. In practice that often does not work out
302 or might not what you want. You thus might want to consider circumventing the
303 vendor by installing the very latest Linux kernel core yourself. If that's an
304 option for you move ahead in this process, as a later step in this guide will
305 explain how to do that once it rules out other potential causes for your issue.
307 Note, the previous paragraph is starting with the word 'most', as sometimes
308 developers in fact are willing to handle reports about issues occurring with
309 vendor kernels. If they do in the end highly depends on the developers and the
310 issue in question. Your chances are quite good if the distributor applied only
311 small modifications to a kernel based on a recent Linux version; that for
312 example often holds true for the mainline kernels shipped by Debian GNU/Linux
313 Sid or Fedora Rawhide. Some developers will also accept reports about issues
314 with kernels from distributions shipping the latest stable kernel, as long as
315 its only slightly modified; that for example is often the case for Arch Linux,
316 regular Fedora releases, and openSUSE Tumbleweed. But keep in mind, you better
317 want to use a mainline Linux and avoid using a stable kernel for this
318 process, as outlined in the section 'Install a fresh kernel for testing' in more
321 Obviously you are free to ignore all this advice and report problems with an old
322 or heavily modified vendor kernel to the upstream Linux developers. But note,
323 those often get rejected or ignored, so consider yourself warned. But it's still
324 better than not reporting the issue at all: sometimes such reports directly or
325 indirectly will help to get the issue fixed over time.
328 Search for existing reports, first run
329 --------------------------------------
331 *Perform a rough search for existing reports with your favorite internet
332 search engine; additionally, check the archives of the Linux Kernel Mailing
333 List (LKML). If you find matching reports, join the discussion instead of
336 Reporting an issue that someone else already brought forward is often a waste of
337 time for everyone involved, especially you as the reporter. So it's in your own
338 interest to thoroughly check if somebody reported the issue already. At this
339 step of the process it's okay to just perform a rough search: a later step will
340 tell you to perform a more detailed search once you know where your issue needs
341 to be reported to. Nevertheless, do not hurry with this step of the reporting
342 process, it can save you time and trouble.
344 Simply search the internet with your favorite search engine first. Afterwards,
345 search the `Linux Kernel Mailing List (LKML) archives
346 <https://lore.kernel.org/lkml/>`_.
348 If you get flooded with results consider telling your search engine to limit
349 search timeframe to the past month or year. And wherever you search, make sure
350 to use good search terms; vary them a few times, too. While doing so try to
351 look at the issue from the perspective of someone else: that will help you to
352 come up with other words to use as search terms. Also make sure not to use too
353 many search terms at once. Remember to search with and without information like
354 the name of the kernel driver or the name of the affected hardware component.
355 But its exact brand name (say 'ASUS Red Devil Radeon RX 5700 XT Gaming OC')
356 often is not much helpful, as it is too specific. Instead try search terms like
357 the model line (Radeon 5700 or Radeon 5000) and the code name of the main chip
358 ('Navi' or 'Navi10') with and without its manufacturer ('AMD').
360 In case you find an existing report about your issue, join the discussion, as
361 you might be able to provide valuable additional information. That can be
362 important even when a fix is prepared or in its final stages already, as
363 developers might look for people that can provide additional information or
364 test a proposed fix. Jump to the section 'Duties after the report went out' for
365 details on how to get properly involved.
367 Note, searching `bugzilla.kernel.org <https://bugzilla.kernel.org/>`_ might also
368 be a good idea, as that might provide valuable insights or turn up matching
369 reports. If you find the latter, just keep in mind: most subsystems expect
370 reports in different places, as described below in the section "Check where you
371 need to report your issue". The developers that should take care of the issue
372 thus might not even be aware of the bugzilla ticket. Hence, check the ticket if
373 the issue already got reported as outlined in this document and if not consider
377 Issue of high priority?
378 -----------------------
380 *See if the issue you are dealing with qualifies as regression, security
381 issue, or a really severe problem: those are 'issues of high priority' that
382 need special handling in some steps that are about to follow.*
384 Linus Torvalds and the leading Linux kernel developers want to see some issues
385 fixed as soon as possible, hence there are 'issues of high priority' that get
386 handled slightly differently in the reporting process. Three type of cases
387 qualify: regressions, security issues, and really severe problems.
389 You deal with a regression if some application or practical use case running
390 fine with one Linux kernel works worse or not at all with a newer version
391 compiled using a similar configuration. The document
392 Documentation/admin-guide/reporting-regressions.rst explains this in more
393 detail. It also provides a good deal of other information about regressions you
394 might want to be aware of; it for example explains how to add your issue to the
395 list of tracked regressions, to ensure it won't fall through the cracks.
397 What qualifies as security issue is left to your judgment. Consider reading
398 Documentation/admin-guide/security-bugs.rst before proceeding, as it
399 provides additional details how to best handle security issues.
401 An issue is a 'really severe problem' when something totally unacceptably bad
402 happens. That's for example the case when a Linux kernel corrupts the data it's
403 handling or damages hardware it's running on. You're also dealing with a severe
404 issue when the kernel suddenly stops working with an error message ('kernel
405 panic') or without any farewell note at all. Note: do not confuse a 'panic' (a
406 fatal error where the kernel stop itself) with a 'Oops' (a recoverable error),
407 as the kernel remains running after the latter.
410 Ensure a healthy environment
411 ----------------------------
413 *Make sure it's not the kernel's surroundings that are causing the issue
416 Problems that look a lot like a kernel issue are sometimes caused by build or
417 runtime environment. It's hard to rule out that problem completely, but you
420 * Use proven tools when building your kernel, as bugs in the compiler or the
421 binutils can cause the resulting kernel to misbehave.
423 * Ensure your computer components run within their design specifications;
424 that's especially important for the main processor, the main memory, and the
425 motherboard. Therefore, stop undervolting or overclocking when facing a
426 potential kernel issue.
428 * Try to make sure it's not faulty hardware that is causing your issue. Bad
429 main memory for example can result in a multitude of issues that will
430 manifest itself in problems looking like kernel issues.
432 * If you're dealing with a filesystem issue, you might want to check the file
433 system in question with ``fsck``, as it might be damaged in a way that leads
434 to unexpected kernel behavior.
436 * When dealing with a regression, make sure it's not something else that
437 changed in parallel to updating the kernel. The problem for example might be
438 caused by other software that was updated at the same time. It can also
439 happen that a hardware component coincidentally just broke when you rebooted
440 into a new kernel for the first time. Updating the systems BIOS or changing
441 something in the BIOS Setup can also lead to problems that on look a lot
442 like a kernel regression.
445 Prepare for emergencies
446 -----------------------
448 *Create a fresh backup and put system repair and restore tools at hand.*
450 Reminder, you are dealing with computers, which sometimes do unexpected things,
451 especially if you fiddle with crucial parts like the kernel of its operating
452 system. That's what you are about to do in this process. Thus, make sure to
453 create a fresh backup; also ensure you have all tools at hand to repair or
454 reinstall the operating system as well as everything you need to restore the
458 Make sure your kernel doesn't get enhanced
459 ------------------------------------------
461 *Ensure your system does not enhance its kernels by building additional
462 kernel modules on-the-fly, which solutions like DKMS might be doing locally
463 without your knowledge.*
465 The risk your issue report gets ignored or rejected dramatically increases if
466 your kernel gets enhanced in any way. That's why you should remove or disable
467 mechanisms like akmods and DKMS: those build add-on kernel modules
468 automatically, for example when you install a new Linux kernel or boot it for
469 the first time. Also remove any modules they might have installed. Then reboot
472 Note, you might not be aware that your system is using one of these solutions:
473 they often get set up silently when you install Nvidia's proprietary graphics
474 driver, VirtualBox, or other software that requires a some support from a
475 module not part of the Linux kernel. That why your might need to uninstall the
476 packages with such software to get rid of any 3rd party kernel module.
482 *Check if your kernel was 'tainted' when the issue occurred, as the event
483 that made the kernel set this flag might be causing the issue you face.*
485 The kernel marks itself with a 'taint' flag when something happens that might
486 lead to follow-up errors that look totally unrelated. The issue you face might
487 be such an error if your kernel is tainted. That's why it's in your interest to
488 rule this out early before investing more time into this process. This is the
489 only reason why this step is here, as this process later will tell you to
490 install the latest mainline kernel; you will need to check the taint flag again
491 then, as that's when it matters because it's the kernel the report will focus
494 On a running system is easy to check if the kernel tainted itself: if ``cat
495 /proc/sys/kernel/tainted`` returns '0' then the kernel is not tainted and
496 everything is fine. Checking that file is impossible in some situations; that's
497 why the kernel also mentions the taint status when it reports an internal
498 problem (a 'kernel bug'), a recoverable error (a 'kernel Oops') or a
499 non-recoverable error before halting operation (a 'kernel panic'). Look near
500 the top of the error messages printed when one of these occurs and search for a
501 line starting with 'CPU:'. It should end with 'Not tainted' if the kernel was
502 not tainted when it noticed the problem; it was tainted if you see 'Tainted:'
503 followed by a few spaces and some letters.
505 If your kernel is tainted, study Documentation/admin-guide/tainted-kernels.rst
506 to find out why. Try to eliminate the reason. Often it's caused by one these
509 1. A recoverable error (a 'kernel Oops') occurred and the kernel tainted
510 itself, as the kernel knows it might misbehave in strange ways after that
511 point. In that case check your kernel or system log and look for a section
512 that starts with this::
516 That's the first Oops since boot-up, as the '#1' between the brackets shows.
517 Every Oops and any other problem that happens after that point might be a
518 follow-up problem to that first Oops, even if both look totally unrelated.
519 Rule this out by getting rid of the cause for the first Oops and reproducing
520 the issue afterwards. Sometimes simply restarting will be enough, sometimes
521 a change to the configuration followed by a reboot can eliminate the Oops.
522 But don't invest too much time into this at this point of the process, as
523 the cause for the Oops might already be fixed in the newer Linux kernel
524 version you are going to install later in this process.
526 2. Your system uses a software that installs its own kernel modules, for
527 example Nvidia's proprietary graphics driver or VirtualBox. The kernel
528 taints itself when it loads such module from external sources (even if
529 they are Open Source): they sometimes cause errors in unrelated kernel
530 areas and thus might be causing the issue you face. You therefore have to
531 prevent those modules from loading when you want to report an issue to the
532 Linux kernel developers. Most of the time the easiest way to do that is:
533 temporarily uninstall such software including any modules they might have
534 installed. Afterwards reboot.
536 3. The kernel also taints itself when it's loading a module that resides in
537 the staging tree of the Linux kernel source. That's a special area for
538 code (mostly drivers) that does not yet fulfill the normal Linux kernel
539 quality standards. When you report an issue with such a module it's
540 obviously okay if the kernel is tainted; just make sure the module in
541 question is the only reason for the taint. If the issue happens in an
542 unrelated area reboot and temporarily block the module from being loaded
543 by specifying ``foo.blacklist=1`` as kernel parameter (replace 'foo' with
544 the name of the module in question).
547 Document how to reproduce issue
548 -------------------------------
550 *Write down coarsely how to reproduce the issue. If you deal with multiple
551 issues at once, create separate notes for each of them and make sure they
552 work independently on a freshly booted system. That's needed, as each issue
553 needs to get reported to the kernel developers separately, unless they are
556 If you deal with multiple issues at once, you'll have to report each of them
557 separately, as they might be handled by different developers. Describing
558 various issues in one report also makes it quite difficult for others to tear
559 it apart. Hence, only combine issues in one report if they are very strongly
562 Additionally, during the reporting process you will have to test if the issue
563 happens with other kernel versions. Therefore, it will make your work easier if
564 you know exactly how to reproduce an issue quickly on a freshly booted system.
566 Note: it's often fruitless to report issues that only happened once, as they
567 might be caused by a bit flip due to cosmic radiation. That's why you should
568 try to rule that out by reproducing the issue before going further. Feel free
569 to ignore this advice if you are experienced enough to tell a one-time error
570 due to faulty hardware apart from a kernel issue that rarely happens and thus
571 is hard to reproduce.
574 Regression in stable or longterm kernel?
575 ----------------------------------------
577 *If you are facing a regression within a stable or longterm version line
578 (say something broke when updating from 5.10.4 to 5.10.5), scroll down to
579 'Dealing with regressions within a stable and longterm kernel line'.*
581 Regression within a stable and longterm kernel version line are something the
582 Linux developers want to fix badly, as such issues are even more unwanted than
583 regression in the main development branch, as they can quickly affect a lot of
584 people. The developers thus want to learn about such issues as quickly as
585 possible, hence there is a streamlined process to report them. Note,
586 regressions with newer kernel version line (say something broke when switching
587 from 5.9.15 to 5.10.5) do not qualify.
590 Check where you need to report your issue
591 -----------------------------------------
593 *Locate the driver or kernel subsystem that seems to be causing the issue.
594 Find out how and where its developers expect reports. Note: most of the
595 time this won't be bugzilla.kernel.org, as issues typically need to be sent
596 by mail to a maintainer and a public mailing list.*
598 It's crucial to send your report to the right people, as the Linux kernel is a
599 big project and most of its developers are only familiar with a small subset of
600 it. Quite a few programmers for example only care for just one driver, for
601 example one for a WiFi chip; its developer likely will only have small or no
602 knowledge about the internals of remote or unrelated "subsystems", like the TCP
603 stack, the PCIe/PCI subsystem, memory management or file systems.
605 Problem is: the Linux kernel lacks a central bug tracker where you can simply
606 file your issue and make it reach the developers that need to know about it.
607 That's why you have to find the right place and way to report issues yourself.
608 You can do that with the help of a script (see below), but it mainly targets
609 kernel developers and experts. For everybody else the MAINTAINERS file is the
612 How to read the MAINTAINERS file
613 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
614 To illustrate how to use the :ref:`MAINTAINERS <maintainers>` file, lets assume
615 the WiFi in your Laptop suddenly misbehaves after updating the kernel. In that
616 case it's likely an issue in the WiFi driver. Obviously it could also be some
617 code it builds upon, but unless you suspect something like that stick to the
618 driver. If it's really something else, the driver's developers will get the
619 right people involved.
621 Sadly, there is no way to check which code is driving a particular hardware
622 component that is both universal and easy.
624 In case of a problem with the WiFi driver you for example might want to look at
625 the output of ``lspci -k``, as it lists devices on the PCI/PCIe bus and the
626 kernel module driving it::
628 [user@something ~]$ lspci -k
630 3a:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
631 Subsystem: Bigfoot Networks, Inc. Device 1535
632 Kernel driver in use: ath10k_pci
633 Kernel modules: ath10k_pci
636 But this approach won't work if your WiFi chip is connected over USB or some
637 other internal bus. In those cases you might want to check your WiFi manager or
638 the output of ``ip link``. Look for the name of the problematic network
639 interface, which might be something like 'wlp58s0'. This name can be used like
640 this to find the module driving it::
642 [user@something ~]$ realpath --relative-to=/sys/module/ /sys/class/net/wlp58s0/device/driver/module
645 In case tricks like these don't bring you any further, try to search the
646 internet on how to narrow down the driver or subsystem in question. And if you
647 are unsure which it is: just try your best guess, somebody will help you if you
650 Once you know the driver or subsystem, you want to search for it in the
651 MAINTAINERS file. In the case of 'ath10k_pci' you won't find anything, as the
652 name is too specific. Sometimes you will need to search on the net for help;
653 but before doing so, try a somewhat shorted or modified name when searching the
654 MAINTAINERS file, as then you might find something like this::
656 QUALCOMM ATHEROS ATH10K WIRELESS DRIVER
657 Mail: A. Some Human <shuman@example.com>
658 Mailing list: ath10k@lists.infradead.org
660 Web-page: https://wireless.wiki.kernel.org/en/users/Drivers/ath10k
661 SCM: git git://git.kernel.org/pub/scm/linux/kernel/git/kvalo/ath.git
662 Files: drivers/net/wireless/ath/ath10k/
664 Note: the line description will be abbreviations, if you read the plain
665 MAINTAINERS file found in the root of the Linux source tree. 'Mail:' for
666 example will be 'M:', 'Mailing list:' will be 'L', and 'Status:' will be 'S:'.
667 A section near the top of the file explains these and other abbreviations.
669 First look at the line 'Status'. Ideally it should be 'Supported' or
670 'Maintained'. If it states 'Obsolete' then you are using some outdated approach
671 that was replaced by a newer solution you need to switch to. Sometimes the code
672 only has someone who provides 'Odd Fixes' when feeling motivated. And with
673 'Orphan' you are totally out of luck, as nobody takes care of the code anymore.
674 That only leaves these options: arrange yourself to live with the issue, fix it
675 yourself, or find a programmer somewhere willing to fix it.
677 After checking the status, look for a line starting with 'bugs:': it will tell
678 you where to find a subsystem specific bug tracker to file your issue. The
679 example above does not have such a line. That is the case for most sections, as
680 Linux kernel development is completely driven by mail. Very few subsystems use
681 a bug tracker, and only some of those rely on bugzilla.kernel.org.
683 In this and many other cases you thus have to look for lines starting with
684 'Mail:' instead. Those mention the name and the email addresses for the
685 maintainers of the particular code. Also look for a line starting with 'Mailing
686 list:', which tells you the public mailing list where the code is developed.
687 Your report later needs to go by mail to those addresses. Additionally, for all
688 issue reports sent by email, make sure to add the Linux Kernel Mailing List
689 (LKML) <linux-kernel@vger.kernel.org> to CC. Don't omit either of the mailing
690 lists when sending your issue report by mail later! Maintainers are busy people
691 and might leave some work for other developers on the subsystem specific list;
692 and LKML is important to have one place where all issue reports can be found.
695 Finding the maintainers with the help of a script
696 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
698 For people that have the Linux sources at hand there is a second option to find
699 the proper place to report: the script 'scripts/get_maintainer.pl' which tries
700 to find all people to contact. It queries the MAINTAINERS file and needs to be
701 called with a path to the source code in question. For drivers compiled as
702 module if often can be found with a command like this::
704 $ modinfo ath10k_pci | grep filename | sed 's!/lib/modules/.*/kernel/!!; s!filename:!!; s!\.ko\(\|\.xz\)!!'
705 drivers/net/wireless/ath/ath10k/ath10k_pci.ko
707 Pass parts of this to the script::
709 $ ./scripts/get_maintainer.pl -f drivers/net/wireless/ath/ath10k*
710 Some Human <shuman@example.com> (supporter:QUALCOMM ATHEROS ATH10K WIRELESS DRIVER)
711 Another S. Human <asomehuman@example.com> (maintainer:NETWORKING DRIVERS)
712 ath10k@lists.infradead.org (open list:QUALCOMM ATHEROS ATH10K WIRELESS DRIVER)
713 linux-wireless@vger.kernel.org (open list:NETWORKING DRIVERS (WIRELESS))
714 netdev@vger.kernel.org (open list:NETWORKING DRIVERS)
715 linux-kernel@vger.kernel.org (open list)
717 Don't sent your report to all of them. Send it to the maintainers, which the
718 script calls "supporter:"; additionally CC the most specific mailing list for
719 the code as well as the Linux Kernel Mailing List (LKML). In this case you thus
720 would need to send the report to 'Some Human <shuman@example.com>' with
721 'ath10k@lists.infradead.org' and 'linux-kernel@vger.kernel.org' in CC.
723 Note: in case you cloned the Linux sources with git you might want to call
724 ``get_maintainer.pl`` a second time with ``--git``. The script then will look
725 at the commit history to find which people recently worked on the code in
726 question, as they might be able to help. But use these results with care, as it
727 can easily send you in a wrong direction. That for example happens quickly in
728 areas rarely changed (like old or unmaintained drivers): sometimes such code is
729 modified during tree-wide cleanups by developers that do not care about the
730 particular driver at all.
733 Search for existing reports, second run
734 ---------------------------------------
736 *Search the archives of the bug tracker or mailing list in question
737 thoroughly for reports that might match your issue. If you find anything,
738 join the discussion instead of sending a new report.*
740 As mentioned earlier already: reporting an issue that someone else already
741 brought forward is often a waste of time for everyone involved, especially you
742 as the reporter. That's why you should search for existing report again, now
743 that you know where they need to be reported to. If it's mailing list, you will
744 often find its archives on `lore.kernel.org <https://lore.kernel.org/>`_.
746 But some list are hosted in different places. That for example is the case for
747 the ath10k WiFi driver used as example in the previous step. But you'll often
748 find the archives for these lists easily on the net. Searching for 'archive
749 ath10k@lists.infradead.org' for example will lead you to the `Info page for the
750 ath10k mailing list <https://lists.infradead.org/mailman/listinfo/ath10k>`_,
751 which at the top links to its
752 `list archives <https://lists.infradead.org/pipermail/ath10k/>`_. Sadly this and
753 quite a few other lists miss a way to search the archives. In those cases use a
754 regular internet search engine and add something like
755 'site:lists.infradead.org/pipermail/ath10k/' to your search terms, which limits
756 the results to the archives at that URL.
758 It's also wise to check the internet, LKML and maybe bugzilla.kernel.org again
759 at this point. If your report needs to be filed in a bug tracker, you may want
760 to check the mailing list archives for the subsystem as well, as someone might
761 have reported it only there.
763 For details how to search and what to do if you find matching reports see
764 "Search for existing reports, first run" above.
766 Do not hurry with this step of the reporting process: spending 30 to 60 minutes
767 or even more time can save you and others quite a lot of time and trouble.
770 Install a fresh kernel for testing
771 ----------------------------------
773 *Unless you are already running the latest 'mainline' Linux kernel, better
774 go and install it for the reporting process. Testing and reporting with
775 the latest 'stable' Linux can be an acceptable alternative in some
776 situations; during the merge window that actually might be even the best
777 approach, but in that development phase it can be an even better idea to
778 suspend your efforts for a few days anyway. Whatever version you choose,
779 ideally use a 'vanilla' built. Ignoring these advices will dramatically
780 increase the risk your report will be rejected or ignored.*
782 As mentioned in the detailed explanation for the first step already: Like most
783 programmers, Linux kernel developers don't like to spend time dealing with
784 reports for issues that don't even happen with the current code. It's just a
785 waste everybody's time, especially yours. That's why it's in everybody's
786 interest that you confirm the issue still exists with the latest upstream code
787 before reporting it. You are free to ignore this advice, but as outlined
788 earlier: doing so dramatically increases the risk that your issue report might
789 get rejected or simply ignored.
791 In the scope of the kernel "latest upstream" normally means:
793 * Install a mainline kernel; the latest stable kernel can be an option, but
794 most of the time is better avoided. Longterm kernels (sometimes called 'LTS
795 kernels') are unsuitable at this point of the process. The next subsection
796 explains all of this in more detail.
798 * The over next subsection describes way to obtain and install such a kernel.
799 It also outlines that using a pre-compiled kernel are fine, but better are
800 vanilla, which means: it was built using Linux sources taken straight `from
801 kernel.org <https://kernel.org/>`_ and not modified or enhanced in any way.
803 Choosing the right version for testing
804 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
806 Head over to `kernel.org <https://kernel.org/>`_ to find out which version you
807 want to use for testing. Ignore the big yellow button that says 'Latest release'
808 and look a little lower at the table. At its top you'll see a line starting with
809 mainline, which most of the time will point to a pre-release with a version
810 number like '5.8-rc2'. If that's the case, you'll want to use this mainline
811 kernel for testing, as that where all fixes have to be applied first. Do not let
812 that 'rc' scare you, these 'development kernels' are pretty reliable — and you
813 made a backup, as you were instructed above, didn't you?
815 In about two out of every nine to ten weeks, mainline might point you to a
816 proper release with a version number like '5.7'. If that happens, consider
817 suspending the reporting process until the first pre-release of the next
818 version (5.8-rc1) shows up on kernel.org. That's because the Linux development
819 cycle then is in its two-week long 'merge window'. The bulk of the changes and
820 all intrusive ones get merged for the next release during this time. It's a bit
821 more risky to use mainline during this period. Kernel developers are also often
822 quite busy then and might have no spare time to deal with issue reports. It's
823 also quite possible that one of the many changes applied during the merge
824 window fixes the issue you face; that's why you soon would have to retest with
825 a newer kernel version anyway, as outlined below in the section 'Duties after
826 the report went out'.
828 That's why it might make sense to wait till the merge window is over. But don't
829 to that if you're dealing with something that shouldn't wait. In that case
830 consider obtaining the latest mainline kernel via git (see below) or use the
831 latest stable version offered on kernel.org. Using that is also acceptable in
832 case mainline for some reason does currently not work for you. An in general:
833 using it for reproducing the issue is also better than not reporting it issue
836 Better avoid using the latest stable kernel outside merge windows, as all fixes
837 must be applied to mainline first. That's why checking the latest mainline
838 kernel is so important: any issue you want to see fixed in older version lines
839 needs to be fixed in mainline first before it can get backported, which can
840 take a few days or weeks. Another reason: the fix you hope for might be too
841 hard or risky for backporting; reporting the issue again hence is unlikely to
844 These aspects are also why longterm kernels (sometimes called "LTS kernels")
845 are unsuitable for this part of the reporting process: they are to distant from
846 the current code. Hence go and test mainline first and follow the process
847 further: if the issue doesn't occur with mainline it will guide you how to get
848 it fixed in older version lines, if that's in the cards for the fix in question.
850 How to obtain a fresh Linux kernel
851 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
853 **Using a pre-compiled kernel**: This is often the quickest, easiest, and safest
854 way for testing — especially is you are unfamiliar with the Linux kernel. The
855 problem: most of those shipped by distributors or add-on repositories are build
856 from modified Linux sources. They are thus not vanilla and therefore often
857 unsuitable for testing and issue reporting: the changes might cause the issue
858 you face or influence it somehow.
860 But you are in luck if you are using a popular Linux distribution: for quite a
861 few of them you'll find repositories on the net that contain packages with the
862 latest mainline or stable Linux built as vanilla kernel. It's totally okay to
863 use these, just make sure from the repository's description they are vanilla or
864 at least close to it. Additionally ensure the packages contain the latest
865 versions as offered on kernel.org. The packages are likely unsuitable if they
866 are older than a week, as new mainline and stable kernels typically get released
867 at least once a week.
869 Please note that you might need to build your own kernel manually later: that's
870 sometimes needed for debugging or testing fixes, as described later in this
871 document. Also be aware that pre-compiled kernels might lack debug symbols that
872 are needed to decode messages the kernel prints when a panic, Oops, warning, or
873 BUG occurs; if you plan to decode those, you might be better off compiling a
874 kernel yourself (see the end of this subsection and the section titled 'Decode
875 failure messages' for details).
877 **Using git**: Developers and experienced Linux users familiar with git are
878 often best served by obtaining the latest Linux kernel sources straight from the
879 `official development repository on kernel.org
880 <https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/>`_.
881 Those are likely a bit ahead of the latest mainline pre-release. Don't worry
882 about it: they are as reliable as a proper pre-release, unless the kernel's
883 development cycle is currently in the middle of a merge window. But even then
884 they are quite reliable.
886 **Conventional**: People unfamiliar with git are often best served by
887 downloading the sources as tarball from `kernel.org <https://kernel.org/>`_.
889 How to actually build a kernel is not described here, as many websites explain
890 the necessary steps already. If you are new to it, consider following one of
891 those how-to's that suggest to use ``make localmodconfig``, as that tries to
892 pick up the configuration of your current kernel and then tries to adjust it
893 somewhat for your system. That does not make the resulting kernel any better,
894 but quicker to compile.
896 Note: If you are dealing with a panic, Oops, warning, or BUG from the kernel,
897 please try to enable CONFIG_KALLSYMS when configuring your kernel.
898 Additionally, enable CONFIG_DEBUG_KERNEL and CONFIG_DEBUG_INFO, too; the
899 latter is the relevant one of those two, but can only be reached if you enable
900 the former. Be aware CONFIG_DEBUG_INFO increases the storage space required to
901 build a kernel by quite a bit. But that's worth it, as these options will allow
902 you later to pinpoint the exact line of code that triggers your issue. The
903 section 'Decode failure messages' below explains this in more detail.
905 But keep in mind: Always keep a record of the issue encountered in case it is
906 hard to reproduce. Sending an undecoded report is better than not reporting
913 *Ensure the kernel you just installed does not 'taint' itself when
916 As outlined above in more detail already: the kernel sets a 'taint' flag when
917 something happens that can lead to follow-up errors that look totally
918 unrelated. That's why you need to check if the kernel you just installed does
919 not set this flag. And if it does, you in almost all the cases needs to
920 eliminate the reason for it before you reporting issues that occur with it. See
921 the section above for details how to do that.
924 Reproduce issue with the fresh kernel
925 -------------------------------------
927 *Reproduce the issue with the kernel you just installed. If it doesn't show
928 up there, scroll down to the instructions for issues only happening with
929 stable and longterm kernels.*
931 Check if the issue occurs with the fresh Linux kernel version you just
932 installed. If it was fixed there already, consider sticking with this version
933 line and abandoning your plan to report the issue. But keep in mind that other
934 users might still be plagued by it, as long as it's not fixed in either stable
935 and longterm version from kernel.org (and thus vendor kernels derived from
936 those). If you prefer to use one of those or just want to help their users,
937 head over to the section "Details about reporting issues only occurring in
938 older kernel version lines" below.
941 Optimize description to reproduce issue
942 ---------------------------------------
944 *Optimize your notes: try to find and write the most straightforward way to
945 reproduce your issue. Make sure the end result has all the important
946 details, and at the same time is easy to read and understand for others
947 that hear about it for the first time. And if you learned something in this
948 process, consider searching again for existing reports about the issue.*
950 An unnecessarily complex report will make it hard for others to understand your
951 report. Thus try to find a reproducer that's straight forward to describe and
952 thus easy to understand in written form. Include all important details, but at
953 the same time try to keep it as short as possible.
955 In this in the previous steps you likely have learned a thing or two about the
956 issue you face. Use this knowledge and search again for existing reports
957 instead you can join.
960 Decode failure messages
961 -----------------------
963 *If your failure involves a 'panic', 'Oops', 'warning', or 'BUG', consider
964 decoding the kernel log to find the line of code that triggered the error.*
966 When the kernel detects an internal problem, it will log some information about
967 the executed code. This makes it possible to pinpoint the exact line in the
968 source code that triggered the issue and shows how it was called. But that only
969 works if you enabled CONFIG_DEBUG_INFO and CONFIG_KALLSYMS when configuring
970 your kernel. If you did so, consider to decode the information from the
971 kernel's log. That will make it a lot easier to understand what lead to the
972 'panic', 'Oops', 'warning', or 'BUG', which increases the chances that someone
975 Decoding can be done with a script you find in the Linux source tree. If you
976 are running a kernel you compiled yourself earlier, call it like this::
978 [user@something ~]$ sudo dmesg | ./linux-5.10.5/scripts/decode_stacktrace.sh ./linux-5.10.5/vmlinux
980 If you are running a packaged vanilla kernel, you will likely have to install
981 the corresponding packages with debug symbols. Then call the script (which you
982 might need to get from the Linux sources if your distro does not package it)
985 [user@something ~]$ sudo dmesg | ./linux-5.10.5/scripts/decode_stacktrace.sh \
986 /usr/lib/debug/lib/modules/5.10.10-4.1.x86_64/vmlinux /usr/src/kernels/5.10.10-4.1.x86_64/
988 The script will work on log lines like the following, which show the address of
989 the code the kernel was executing when the error occurred::
991 [ 68.387301] RIP: 0010:test_module_init+0x5/0xffa [test_module]
993 Once decoded, these lines will look like this::
995 [ 68.387301] RIP: 0010:test_module_init (/home/username/linux-5.10.5/test-module/test-module.c:16) test_module
997 In this case the executed code was built from the file
998 '~/linux-5.10.5/test-module/test-module.c' and the error occurred by the
999 instructions found in line '16'.
1001 The script will similarly decode the addresses mentioned in the section
1002 starting with 'Call trace', which show the path to the function where the
1003 problem occurred. Additionally, the script will show the assembler output for
1004 the code section the kernel was executing.
1006 Note, if you can't get this to work, simply skip this step and mention the
1007 reason for it in the report. If you're lucky, it might not be needed. And if it
1008 is, someone might help you to get things going. Also be aware this is just one
1009 of several ways to decode kernel stack traces. Sometimes different steps will
1010 be required to retrieve the relevant details. Don't worry about that, if that's
1011 needed in your case, developers will tell you what to do.
1014 Special care for regressions
1015 ----------------------------
1017 *If your problem is a regression, try to narrow down when the issue was
1018 introduced as much as possible.*
1020 Linux lead developer Linus Torvalds insists that the Linux kernel never
1021 worsens, that's why he deems regressions as unacceptable and wants to see them
1022 fixed quickly. That's why changes that introduced a regression are often
1023 promptly reverted if the issue they cause can't get solved quickly any other
1024 way. Reporting a regression is thus a bit like playing a kind of trump card to
1025 get something quickly fixed. But for that to happen the change that's causing
1026 the regression needs to be known. Normally it's up to the reporter to track
1027 down the culprit, as maintainers often won't have the time or setup at hand to
1028 reproduce it themselves.
1030 To find the change there is a process called 'bisection' which the document
1031 Documentation/admin-guide/bug-bisect.rst describes in detail. That process
1032 will often require you to build about ten to twenty kernel images, trying to
1033 reproduce the issue with each of them before building the next. Yes, that takes
1034 some time, but don't worry, it works a lot quicker than most people assume.
1035 Thanks to a 'binary search' this will lead you to the one commit in the source
1036 code management system that's causing the regression. Once you find it, search
1037 the net for the subject of the change, its commit id and the shortened commit id
1038 (the first 12 characters of the commit id). This will lead you to existing
1039 reports about it, if there are any.
1041 Note, a bisection needs a bit of know-how, which not everyone has, and quite a
1042 bit of effort, which not everyone is willing to invest. Nevertheless, it's
1043 highly recommended performing a bisection yourself. If you really can't or
1044 don't want to go down that route at least find out which mainline kernel
1045 introduced the regression. If something for example breaks when switching from
1046 5.5.15 to 5.8.4, then try at least all the mainline releases in that area (5.6,
1047 5.7 and 5.8) to check when it first showed up. Unless you're trying to find a
1048 regression in a stable or longterm kernel, avoid testing versions which number
1049 has three sections (5.6.12, 5.7.8), as that makes the outcome hard to
1050 interpret, which might render your testing useless. Once you found the major
1051 version which introduced the regression, feel free to move on in the reporting
1052 process. But keep in mind: it depends on the issue at hand if the developers
1053 will be able to help without knowing the culprit. Sometimes they might
1054 recognize from the report want went wrong and can fix it; other times they will
1055 be unable to help unless you perform a bisection.
1057 When dealing with regressions make sure the issue you face is really caused by
1058 the kernel and not by something else, as outlined above already.
1060 In the whole process keep in mind: an issue only qualifies as regression if the
1061 older and the newer kernel got built with a similar configuration. This can be
1062 achieved by using ``make olddefconfig``, as explained in more detail by
1063 Documentation/admin-guide/reporting-regressions.rst; that document also
1064 provides a good deal of other information about regressions you might want to be
1068 Write and send the report
1069 -------------------------
1071 *Start to compile the report by writing a detailed description about the
1072 issue. Always mention a few things: the latest kernel version you installed
1073 for reproducing, the Linux Distribution used, and your notes on how to
1074 reproduce the issue. Ideally, make the kernel's build configuration
1075 (.config) and the output from ``dmesg`` available somewhere on the net and
1076 link to it. Include or upload all other information that might be relevant,
1077 like the output/screenshot of an Oops or the output from ``lspci``. Once
1078 you wrote this main part, insert a normal length paragraph on top of it
1079 outlining the issue and the impact quickly. On top of this add one sentence
1080 that briefly describes the problem and gets people to read on. Now give the
1081 thing a descriptive title or subject that yet again is shorter. Then you're
1082 ready to send or file the report like the MAINTAINERS file told you, unless
1083 you are dealing with one of those 'issues of high priority': they need
1084 special care which is explained in 'Special handling for high priority
1087 Now that you have prepared everything it's time to write your report. How to do
1088 that is partly explained by the three documents linked to in the preface above.
1089 That's why this text will only mention a few of the essentials as well as
1090 things specific to the Linux kernel.
1092 There is one thing that fits both categories: the most crucial parts of your
1093 report are the title/subject, the first sentence, and the first paragraph.
1094 Developers often get quite a lot of mail. They thus often just take a few
1095 seconds to skim a mail before deciding to move on or look closer. Thus: the
1096 better the top section of your report, the higher are the chances that someone
1097 will look into it and help you. And that is why you should ignore them for now
1098 and write the detailed report first. ;-)
1100 Things each report should mention
1101 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1103 Describe in detail how your issue happens with the fresh vanilla kernel you
1104 installed. Try to include the step-by-step instructions you wrote and optimized
1105 earlier that outline how you and ideally others can reproduce the issue; in
1106 those rare cases where that's impossible try to describe what you did to
1109 Also include all the relevant information others might need to understand the
1110 issue and its environment. What's actually needed depends a lot on the issue,
1111 but there are some things you should include always:
1113 * the output from ``cat /proc/version``, which contains the Linux kernel
1114 version number and the compiler it was built with.
1116 * the Linux distribution the machine is running (``hostnamectl | grep
1117 "Operating System"``)
1119 * the architecture of the CPU and the operating system (``uname -mi``)
1121 * if you are dealing with a regression and performed a bisection, mention the
1122 subject and the commit-id of the change that is causing it.
1124 In a lot of cases it's also wise to make two more things available to those
1125 that read your report:
1127 * the configuration used for building your Linux kernel (the '.config' file)
1129 * the kernel's messages that you get from ``dmesg`` written to a file. Make
1130 sure that it starts with a line like 'Linux version 5.8-1
1131 (foobar@example.com) (gcc (GCC) 10.2.1, GNU ld version 2.34) #1 SMP Mon Aug
1132 3 14:54:37 UTC 2020' If it's missing, then important messages from the first
1133 boot phase already got discarded. In this case instead consider using
1134 ``journalctl -b 0 -k``; alternatively you can also reboot, reproduce the
1135 issue and call ``dmesg`` right afterwards.
1137 These two files are big, that's why it's a bad idea to put them directly into
1138 your report. If you are filing the issue in a bug tracker then attach them to
1139 the ticket. If you report the issue by mail do not attach them, as that makes
1140 the mail too large; instead do one of these things:
1142 * Upload the files somewhere public (your website, a public file paste
1143 service, a ticket created just for this purpose on `bugzilla.kernel.org
1144 <https://bugzilla.kernel.org/>`_, ...) and include a link to them in your
1145 report. Ideally use something where the files stay available for years, as
1146 they could be useful to someone many years from now; this for example can
1147 happen if five or ten years from now a developer works on some code that was
1148 changed just to fix your issue.
1150 * Put the files aside and mention you will send them later in individual
1151 replies to your own mail. Just remember to actually do that once the report
1154 Things that might be wise to provide
1155 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1157 Depending on the issue you might need to add more background data. Here are a
1158 few suggestions what often is good to provide:
1160 * If you are dealing with a 'warning', an 'OOPS' or a 'panic' from the kernel,
1161 include it. If you can't copy'n'paste it, try to capture a netconsole trace
1162 or at least take a picture of the screen.
1164 * If the issue might be related to your computer hardware, mention what kind
1165 of system you use. If you for example have problems with your graphics card,
1166 mention its manufacturer, the card's model, and what chip is uses. If it's a
1167 laptop mention its name, but try to make sure it's meaningful. 'Dell XPS 13'
1168 for example is not, because it might be the one from 2012; that one looks
1169 not that different from the one sold today, but apart from that the two have
1170 nothing in common. Hence, in such cases add the exact model number, which
1171 for example are '9380' or '7390' for XPS 13 models introduced during 2019.
1172 Names like 'Lenovo Thinkpad T590' are also somewhat ambiguous: there are
1173 variants of this laptop with and without a dedicated graphics chip, so try
1174 to find the exact model name or specify the main components.
1176 * Mention the relevant software in use. If you have problems with loading
1177 modules, you want to mention the versions of kmod, systemd, and udev in use.
1178 If one of the DRM drivers misbehaves, you want to state the versions of
1179 libdrm and Mesa; also specify your Wayland compositor or the X-Server and
1180 its driver. If you have a filesystem issue, mention the version of
1181 corresponding filesystem utilities (e2fsprogs, btrfs-progs, xfsprogs, ...).
1183 * Gather additional information from the kernel that might be of interest. The
1184 output from ``lspci -nn`` will for example help others to identify what
1185 hardware you use. If you have a problem with hardware you even might want to
1186 make the output from ``sudo lspci -vvv`` available, as that provides
1187 insights how the components were configured. For some issues it might be
1188 good to include the contents of files like ``/proc/cpuinfo``,
1189 ``/proc/ioports``, ``/proc/iomem``, ``/proc/modules``, or
1190 ``/proc/scsi/scsi``. Some subsystem also offer tools to collect relevant
1191 information. One such tool is ``alsa-info.sh`` `which the audio/sound
1192 subsystem developers provide <https://www.alsa-project.org/wiki/AlsaInfo>`_.
1194 Those examples should give your some ideas of what data might be wise to
1195 attach, but you have to think yourself what will be helpful for others to know.
1196 Don't worry too much about forgetting something, as developers will ask for
1197 additional details they need. But making everything important available from
1198 the start increases the chance someone will take a closer look.
1201 The important part: the head of your report
1202 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1204 Now that you have the detailed part of the report prepared let's get to the
1205 most important section: the first few sentences. Thus go to the top, add
1206 something like 'The detailed description:' before the part you just wrote and
1207 insert two newlines at the top. Now write one normal length paragraph that
1208 describes the issue roughly. Leave out all boring details and focus on the
1209 crucial parts readers need to know to understand what this is all about; if you
1210 think this bug affects a lot of users, mention this to get people interested.
1212 Once you did that insert two more lines at the top and write a one sentence
1213 summary that explains quickly what the report is about. After that you have to
1214 get even more abstract and write an even shorter subject/title for the report.
1216 Now that you have written this part take some time to optimize it, as it is the
1217 most important parts of your report: a lot of people will only read this before
1218 they decide if reading the rest is time well spent.
1220 Now send or file the report like the :ref:`MAINTAINERS <maintainers>` file told
1221 you, unless it's one of those 'issues of high priority' outlined earlier: in
1222 that case please read the next subsection first before sending the report on
1225 Special handling for high priority issues
1226 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1228 Reports for high priority issues need special handling.
1230 **Severe issues**: make sure the subject or ticket title as well as the first
1231 paragraph makes the severeness obvious.
1233 **Regressions**: make the report's subject start with '[REGRESSION]'.
1235 In case you performed a successful bisection, use the title of the change that
1236 introduced the regression as the second part of your subject. Make the report
1237 also mention the commit id of the culprit. In case of an unsuccessful bisection,
1238 make your report mention the latest tested version that's working fine (say 5.7)
1239 and the oldest where the issue occurs (say 5.8-rc1).
1241 When sending the report by mail, CC the Linux regressions mailing list
1242 (regressions@lists.linux.dev). In case the report needs to be filed to some web
1243 tracker, proceed to do so. Once filed, forward the report by mail to the
1244 regressions list; CC the maintainer and the mailing list for the subsystem in
1245 question. Make sure to inline the forwarded report, hence do not attach it.
1246 Also add a short note at the top where you mention the URL to the ticket.
1248 When mailing or forwarding the report, in case of a successful bisection add the
1249 author of the culprit to the recipients; also CC everyone in the signed-off-by
1250 chain, which you find at the end of its commit message.
1252 **Security issues**: for these issues your will have to evaluate if a
1253 short-term risk to other users would arise if details were publicly disclosed.
1254 If that's not the case simply proceed with reporting the issue as described.
1255 For issues that bear such a risk you will need to adjust the reporting process
1258 * If the MAINTAINERS file instructed you to report the issue by mail, do not
1259 CC any public mailing lists.
1261 * If you were supposed to file the issue in a bug tracker make sure to mark
1262 the ticket as 'private' or 'security issue'. If the bug tracker does not
1263 offer a way to keep reports private, forget about it and send your report as
1264 a private mail to the maintainers instead.
1266 In both cases make sure to also mail your report to the addresses the
1267 MAINTAINERS file lists in the section 'security contact'. Ideally directly CC
1268 them when sending the report by mail. If you filed it in a bug tracker, forward
1269 the report's text to these addresses; but on top of it put a small note where
1270 you mention that you filed it with a link to the ticket.
1272 See Documentation/admin-guide/security-bugs.rst for more information.
1275 Duties after the report went out
1276 --------------------------------
1278 *Wait for reactions and keep the thing rolling until you can accept the
1279 outcome in one way or the other. Thus react publicly and in a timely manner
1280 to any inquiries. Test proposed fixes. Do proactive testing: retest with at
1281 least every first release candidate (RC) of a new mainline version and
1282 report your results. Send friendly reminders if things stall. And try to
1283 help yourself, if you don't get any help or if it's unsatisfying.*
1285 If your report was good and you are really lucky then one of the developers
1286 might immediately spot what's causing the issue; they then might write a patch
1287 to fix it, test it, and send it straight for integration in mainline while
1288 tagging it for later backport to stable and longterm kernels that need it. Then
1289 all you need to do is reply with a 'Thank you very much' and switch to a version
1290 with the fix once it gets released.
1292 But this ideal scenario rarely happens. That's why the job is only starting
1293 once you got the report out. What you'll have to do depends on the situations,
1294 but often it will be the things listed below. But before digging into the
1295 details, here are a few important things you need to keep in mind for this part
1299 General advice for further interactions
1300 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1302 **Always reply in public**: When you filed the issue in a bug tracker, always
1303 reply there and do not contact any of the developers privately about it. For
1304 mailed reports always use the 'Reply-all' function when replying to any mails
1305 you receive. That includes mails with any additional data you might want to add
1306 to your report: go to your mail applications 'Sent' folder and use 'reply-all'
1307 on your mail with the report. This approach will make sure the public mailing
1308 list(s) and everyone else that gets involved over time stays in the loop; it
1309 also keeps the mail thread intact, which among others is really important for
1310 mailing lists to group all related mails together.
1312 There are just two situations where a comment in a bug tracker or a 'Reply-all'
1315 * Someone tells you to send something privately.
1317 * You were told to send something, but noticed it contains sensitive
1318 information that needs to be kept private. In that case it's okay to send it
1319 in private to the developer that asked for it. But note in the ticket or a
1320 mail that you did that, so everyone else knows you honored the request.
1322 **Do research before asking for clarifications or help**: In this part of the
1323 process someone might tell you to do something that requires a skill you might
1324 not have mastered yet. For example, you might be asked to use some test tools
1325 you never have heard of yet; or you might be asked to apply a patch to the
1326 Linux kernel sources to test if it helps. In some cases it will be fine sending
1327 a reply asking for instructions how to do that. But before going that route try
1328 to find the answer own your own by searching the internet; alternatively
1329 consider asking in other places for advice. For example ask a friend or post
1330 about it to a chatroom or forum you normally hang out.
1332 **Be patient**: If you are really lucky you might get a reply to your report
1333 within a few hours. But most of the time it will take longer, as maintainers
1334 are scattered around the globe and thus might be in a different time zone – one
1335 where they already enjoy their night away from keyboard.
1337 In general, kernel developers will take one to five business days to respond to
1338 reports. Sometimes it will take longer, as they might be busy with the merge
1339 windows, other work, visiting developer conferences, or simply enjoying a long
1342 The 'issues of high priority' (see above for an explanation) are an exception
1343 here: maintainers should address them as soon as possible; that's why you
1344 should wait a week at maximum (or just two days if it's something urgent)
1345 before sending a friendly reminder.
1347 Sometimes the maintainer might not be responding in a timely manner; other
1348 times there might be disagreements, for example if an issue qualifies as
1349 regression or not. In such cases raise your concerns on the mailing list and
1350 ask others for public or private replies how to move on. If that fails, it
1351 might be appropriate to get a higher authority involved. In case of a WiFi
1352 driver that would be the wireless maintainers; if there are no higher level
1353 maintainers or all else fails, it might be one of those rare situations where
1354 it's okay to get Linus Torvalds involved.
1356 **Proactive testing**: Every time the first pre-release (the 'rc1') of a new
1357 mainline kernel version gets released, go and check if the issue is fixed there
1358 or if anything of importance changed. Mention the outcome in the ticket or in a
1359 mail you sent as reply to your report (make sure it has all those in the CC
1360 that up to that point participated in the discussion). This will show your
1361 commitment and that you are willing to help. It also tells developers if the
1362 issue persists and makes sure they do not forget about it. A few other
1363 occasional retests (for example with rc3, rc5 and the final) are also a good
1364 idea, but only report your results if something relevant changed or if you are
1365 writing something anyway.
1367 With all these general things off the table let's get into the details of how
1368 to help to get issues resolved once they were reported.
1370 Inquires and testing request
1371 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1373 Here are your duties in case you got replies to your report:
1375 **Check who you deal with**: Most of the time it will be the maintainer or a
1376 developer of the particular code area that will respond to your report. But as
1377 issues are normally reported in public it could be anyone that's replying —
1378 including people that want to help, but in the end might guide you totally off
1379 track with their questions or requests. That rarely happens, but it's one of
1380 many reasons why it's wise to quickly run an internet search to see who you're
1381 interacting with. By doing this you also get aware if your report was heard by
1382 the right people, as a reminder to the maintainer (see below) might be in order
1383 later if discussion fades out without leading to a satisfying solution for the
1386 **Inquiries for data**: Often you will be asked to test something or provide
1387 additional details. Try to provide the requested information soon, as you have
1388 the attention of someone that might help and risk losing it the longer you
1389 wait; that outcome is even likely if you do not provide the information within
1390 a few business days.
1392 **Requests for testing**: When you are asked to test a diagnostic patch or a
1393 possible fix, try to test it in timely manner, too. But do it properly and make
1394 sure to not rush it: mixing things up can happen easily and can lead to a lot
1395 of confusion for everyone involved. A common mistake for example is thinking a
1396 proposed patch with a fix was applied, but in fact wasn't. Things like that
1397 happen even to experienced testers occasionally, but they most of the time will
1398 notice when the kernel with the fix behaves just as one without it.
1400 What to do when nothing of substance happens
1401 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1403 Some reports will not get any reaction from the responsible Linux kernel
1404 developers; or a discussion around the issue evolved, but faded out with
1405 nothing of substance coming out of it.
1407 In these cases wait two (better: three) weeks before sending a friendly
1408 reminder: maybe the maintainer was just away from keyboard for a while when
1409 your report arrived or had something more important to take care of. When
1410 writing the reminder, kindly ask if anything else from your side is needed to
1411 get the ball running somehow. If the report got out by mail, do that in the
1412 first lines of a mail that is a reply to your initial mail (see above) which
1413 includes a full quote of the original report below: that's on of those few
1414 situations where such a 'TOFU' (Text Over, Fullquote Under) is the right
1415 approach, as then all the recipients will have the details at hand immediately
1416 in the proper order.
1418 After the reminder wait three more weeks for replies. If you still don't get a
1419 proper reaction, you first should reconsider your approach. Did you maybe try
1420 to reach out to the wrong people? Was the report maybe offensive or so
1421 confusing that people decided to completely stay away from it? The best way to
1422 rule out such factors: show the report to one or two people familiar with FLOSS
1423 issue reporting and ask for their opinion. Also ask them for their advice how
1424 to move forward. That might mean: prepare a better report and make those people
1425 review it before you send it out. Such an approach is totally fine; just
1426 mention that this is the second and improved report on the issue and include a
1427 link to the first report.
1429 If the report was proper you can send a second reminder; in it ask for advice
1430 why the report did not get any replies. A good moment for this second reminder
1431 mail is shortly after the first pre-release (the 'rc1') of a new Linux kernel
1432 version got published, as you should retest and provide a status update at that
1433 point anyway (see above).
1435 If the second reminder again results in no reaction within a week, try to
1436 contact a higher-level maintainer asking for advice: even busy maintainers by
1437 then should at least have sent some kind of acknowledgment.
1439 Remember to prepare yourself for a disappointment: maintainers ideally should
1440 react somehow to every issue report, but they are only obliged to fix those
1441 'issues of high priority' outlined earlier. So don't be too devastating if you
1442 get a reply along the lines of 'thanks for the report, I have more important
1443 issues to deal with currently and won't have time to look into this for the
1444 foreseeable future'.
1446 It's also possible that after some discussion in the bug tracker or on a list
1447 nothing happens anymore and reminders don't help to motivate anyone to work out
1448 a fix. Such situations can be devastating, but is within the cards when it
1449 comes to Linux kernel development. This and several other reasons for not
1450 getting help are explained in 'Why some issues won't get any reaction or remain
1451 unfixed after being reported' near the end of this document.
1453 Don't get devastated if you don't find any help or if the issue in the end does
1454 not get solved: the Linux kernel is FLOSS and thus you can still help yourself.
1455 You for example could try to find others that are affected and team up with
1456 them to get the issue resolved. Such a team could prepare a fresh report
1457 together that mentions how many you are and why this is something that in your
1458 option should get fixed. Maybe together you can also narrow down the root cause
1459 or the change that introduced a regression, which often makes developing a fix
1460 easier. And with a bit of luck there might be someone in the team that knows a
1461 bit about programming and might be able to write a fix.
1464 Reference for "Reporting regressions within a stable and longterm kernel line"
1465 ------------------------------------------------------------------------------
1467 This subsection provides details for the steps you need to perform if you face
1468 a regression within a stable and longterm kernel line.
1470 Make sure the particular version line still gets support
1471 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1473 *Check if the kernel developers still maintain the Linux kernel version
1474 line you care about: go to the front page of kernel.org and make sure it
1475 mentions the latest release of the particular version line without an
1478 Most kernel version lines only get supported for about three months, as
1479 maintaining them longer is quite a lot of work. Hence, only one per year is
1480 chosen and gets supported for at least two years (often six). That's why you
1481 need to check if the kernel developers still support the version line you care
1484 Note, if kernel.org lists two stable version lines on the front page, you
1485 should consider switching to the newer one and forget about the older one:
1486 support for it is likely to be abandoned soon. Then it will get a "end-of-life"
1487 (EOL) stamp. Version lines that reached that point still get mentioned on the
1488 kernel.org front page for a week or two, but are unsuitable for testing and
1491 Search stable mailing list
1492 ~~~~~~~~~~~~~~~~~~~~~~~~~~
1494 *Check the archives of the Linux stable mailing list for existing reports.*
1496 Maybe the issue you face is already known and was fixed or is about to. Hence,
1497 `search the archives of the Linux stable mailing list
1498 <https://lore.kernel.org/stable/>`_ for reports about an issue like yours. If
1499 you find any matches, consider joining the discussion, unless the fix is
1500 already finished and scheduled to get applied soon.
1502 Reproduce issue with the newest release
1503 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1505 *Install the latest release from the particular version line as a vanilla
1506 kernel. Ensure this kernel is not tainted and still shows the problem, as
1507 the issue might have already been fixed there. If you first noticed the
1508 problem with a vendor kernel, check a vanilla build of the last version
1509 known to work performs fine as well.*
1511 Before investing any more time in this process you want to check if the issue
1512 was already fixed in the latest release of version line you're interested in.
1513 This kernel needs to be vanilla and shouldn't be tainted before the issue
1514 happens, as detailed outlined already above in the section "Install a fresh
1515 kernel for testing".
1517 Did you first notice the regression with a vendor kernel? Then changes the
1518 vendor applied might be interfering. You need to rule that out by performing
1519 a recheck. Say something broke when you updated from 5.10.4-vendor.42 to
1520 5.10.5-vendor.43. Then after testing the latest 5.10 release as outlined in
1521 the previous paragraph check if a vanilla build of Linux 5.10.4 works fine as
1522 well. If things are broken there, the issue does not qualify as upstream
1523 regression and you need switch back to the main step-by-step guide to report
1526 Report the regression
1527 ~~~~~~~~~~~~~~~~~~~~~
1529 *Send a short problem report to the Linux stable mailing list
1530 (stable@vger.kernel.org) and CC the Linux regressions mailing list
1531 (regressions@lists.linux.dev); if you suspect the cause in a particular
1532 subsystem, CC its maintainer and its mailing list. Roughly describe the
1533 issue and ideally explain how to reproduce it. Mention the first version
1534 that shows the problem and the last version that's working fine. Then
1535 wait for further instructions.*
1537 When reporting a regression that happens within a stable or longterm kernel
1538 line (say when updating from 5.10.4 to 5.10.5) a brief report is enough for
1539 the start to get the issue reported quickly. Hence a rough description to the
1540 stable and regressions mailing list is all it takes; but in case you suspect
1541 the cause in a particular subsystem, CC its maintainers and its mailing list
1542 as well, because that will speed things up.
1544 And note, it helps developers a great deal if you can specify the exact version
1545 that introduced the problem. Hence if possible within a reasonable time frame,
1546 try to find that version using vanilla kernels. Lets assume something broke when
1547 your distributor released a update from Linux kernel 5.10.5 to 5.10.8. Then as
1548 instructed above go and check the latest kernel from that version line, say
1549 5.10.9. If it shows the problem, try a vanilla 5.10.5 to ensure that no patches
1550 the distributor applied interfere. If the issue doesn't manifest itself there,
1551 try 5.10.7 and then (depending on the outcome) 5.10.8 or 5.10.6 to find the
1552 first version where things broke. Mention it in the report and state that 5.10.9
1555 What the previous paragraph outlines is basically a rough manual 'bisection'.
1556 Once your report is out your might get asked to do a proper one, as it allows to
1557 pinpoint the exact change that causes the issue (which then can easily get
1558 reverted to fix the issue quickly). Hence consider to do a proper bisection
1559 right away if time permits. See the section 'Special care for regressions' and
1560 the document Documentation/admin-guide/bug-bisect.rst for details how to
1561 perform one. In case of a successful bisection add the author of the culprit to
1562 the recipients; also CC everyone in the signed-off-by chain, which you find at
1563 the end of its commit message.
1566 Reference for "Reporting issues only occurring in older kernel version lines"
1567 -----------------------------------------------------------------------------
1569 This section provides details for the steps you need to take if you could not
1570 reproduce your issue with a mainline kernel, but want to see it fixed in older
1571 version lines (aka stable and longterm kernels).
1573 Some fixes are too complex
1574 ~~~~~~~~~~~~~~~~~~~~~~~~~~
1576 *Prepare yourself for the possibility that going through the next few steps
1577 might not get the issue solved in older releases: the fix might be too big
1578 or risky to get backported there.*
1580 Even small and seemingly obvious code-changes sometimes introduce new and
1581 totally unexpected problems. The maintainers of the stable and longterm kernels
1582 are very aware of that and thus only apply changes to these kernels that are
1583 within rules outlined in Documentation/process/stable-kernel-rules.rst.
1585 Complex or risky changes for example do not qualify and thus only get applied
1586 to mainline. Other fixes are easy to get backported to the newest stable and
1587 longterm kernels, but too risky to integrate into older ones. So be aware the
1588 fix you are hoping for might be one of those that won't be backported to the
1589 version line your care about. In that case you'll have no other choice then to
1590 live with the issue or switch to a newer Linux version, unless you want to
1591 patch the fix into your kernels yourself.
1596 *Perform the first three steps in the section "Reporting issues only
1597 occurring in older kernel version lines" above.*
1599 You need to carry out a few steps already described in another section of this
1600 guide. Those steps will let you:
1602 * Check if the kernel developers still maintain the Linux kernel version line
1605 * Search the Linux stable mailing list for exiting reports.
1607 * Check with the latest release.
1610 Check code history and search for existing discussions
1611 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1613 *Search the Linux kernel version control system for the change that fixed
1614 the issue in mainline, as its commit message might tell you if the fix is
1615 scheduled for backporting already. If you don't find anything that way,
1616 search the appropriate mailing lists for posts that discuss such an issue
1617 or peer-review possible fixes; then check the discussions if the fix was
1618 deemed unsuitable for backporting. If backporting was not considered at
1619 all, join the newest discussion, asking if it's in the cards.*
1621 In a lot of cases the issue you deal with will have happened with mainline, but
1622 got fixed there. The commit that fixed it would need to get backported as well
1623 to get the issue solved. That's why you want to search for it or any
1624 discussions abound it.
1626 * First try to find the fix in the Git repository that holds the Linux kernel
1627 sources. You can do this with the web interfaces `on kernel.org
1628 <https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/>`_
1629 or its mirror `on GitHub <https://github.com/torvalds/linux>`_; if you have
1630 a local clone you alternatively can search on the command line with ``git
1631 log --grep=<pattern>``.
1633 If you find the fix, look if the commit message near the end contains a
1634 'stable tag' that looks like this:
1636 Cc: <stable@vger.kernel.org> # 5.4+
1638 If that's case the developer marked the fix safe for backporting to version
1639 line 5.4 and later. Most of the time it's getting applied there within two
1640 weeks, but sometimes it takes a bit longer.
1642 * If the commit doesn't tell you anything or if you can't find the fix, look
1643 again for discussions about the issue. Search the net with your favorite
1644 internet search engine as well as the archives for the `Linux kernel
1645 developers mailing list <https://lore.kernel.org/lkml/>`_. Also read the
1646 section `Locate kernel area that causes the issue` above and follow the
1647 instructions to find the subsystem in question: its bug tracker or mailing
1648 list archive might have the answer you are looking for.
1650 * If you see a proposed fix, search for it in the version control system as
1651 outlined above, as the commit might tell you if a backport can be expected.
1653 * Check the discussions for any indicators the fix might be too risky to get
1654 backported to the version line you care about. If that's the case you have
1655 to live with the issue or switch to the kernel version line where the fix
1658 * If the fix doesn't contain a stable tag and backporting was not discussed,
1659 join the discussion: mention the version where you face the issue and that
1660 you would like to see it fixed, if suitable.
1666 *One of the former steps should lead to a solution. If that doesn't work
1667 out, ask the maintainers for the subsystem that seems to be causing the
1668 issue for advice; CC the mailing list for the particular subsystem as well
1669 as the stable mailing list.*
1671 If the previous three steps didn't get you closer to a solution there is only
1672 one option left: ask for advice. Do that in a mail you sent to the maintainers
1673 for the subsystem where the issue seems to have its roots; CC the mailing list
1674 for the subsystem as well as the stable mailing list (stable@vger.kernel.org).
1677 Why some issues won't get any reaction or remain unfixed after being reported
1678 =============================================================================
1680 When reporting a problem to the Linux developers, be aware only 'issues of high
1681 priority' (regressions, security issues, severe problems) are definitely going
1682 to get resolved. The maintainers or if all else fails Linus Torvalds himself
1683 will make sure of that. They and the other kernel developers will fix a lot of
1684 other issues as well. But be aware that sometimes they can't or won't help; and
1685 sometimes there isn't even anyone to send a report to.
1687 This is best explained with kernel developers that contribute to the Linux
1688 kernel in their spare time. Quite a few of the drivers in the kernel were
1689 written by such programmers, often because they simply wanted to make their
1690 hardware usable on their favorite operating system.
1692 These programmers most of the time will happily fix problems other people
1693 report. But nobody can force them to do, as they are contributing voluntarily.
1695 Then there are situations where such developers really want to fix an issue,
1696 but can't: sometimes they lack hardware programming documentation to do so.
1697 This often happens when the publicly available docs are superficial or the
1698 driver was written with the help of reverse engineering.
1700 Sooner or later spare time developers will also stop caring for the driver.
1701 Maybe their test hardware broke, got replaced by something more fancy, or is so
1702 old that it's something you don't find much outside of computer museums
1703 anymore. Sometimes developer stops caring for their code and Linux at all, as
1704 something different in their life became way more important. In some cases
1705 nobody is willing to take over the job as maintainer – and nobody can be forced
1706 to, as contributing to the Linux kernel is done on a voluntary basis. Abandoned
1707 drivers nevertheless remain in the kernel: they are still useful for people and
1708 removing would be a regression.
1710 The situation is not that different with developers that are paid for their
1711 work on the Linux kernel. Those contribute most changes these days. But their
1712 employers sooner or later also stop caring for their code or make its
1713 programmer focus on other things. Hardware vendors for example earn their money
1714 mainly by selling new hardware; quite a few of them hence are not investing
1715 much time and energy in maintaining a Linux kernel driver for something they
1716 stopped selling years ago. Enterprise Linux distributors often care for a
1717 longer time period, but in new versions often leave support for old and rare
1718 hardware aside to limit the scope. Often spare time contributors take over once
1719 a company orphans some code, but as mentioned above: sooner or later they will
1720 leave the code behind, too.
1722 Priorities are another reason why some issues are not fixed, as maintainers
1723 quite often are forced to set those, as time to work on Linux is limited.
1724 That's true for spare time or the time employers grant their developers to
1725 spend on maintenance work on the upstream kernel. Sometimes maintainers also
1726 get overwhelmed with reports, even if a driver is working nearly perfectly. To
1727 not get completely stuck, the programmer thus might have no other choice than
1728 to prioritize issue reports and reject some of them.
1730 But don't worry too much about all of this, a lot of drivers have active
1731 maintainers who are quite interested in fixing as many issues as possible.
1737 Compared with other Free/Libre & Open Source Software it's hard to report
1738 issues to the Linux kernel developers: the length and complexity of this
1739 document and the implications between the lines illustrate that. But that's how
1740 it is for now. The main author of this text hopes documenting the state of the
1741 art will lay some groundwork to improve the situation over time.
1747 This document is maintained by Thorsten Leemhuis <linux@leemhuis.info>. If
1748 you spot a typo or small mistake, feel free to let him know directly and
1749 he'll fix it. You are free to do the same in a mostly informal way if you
1750 want to contribute changes to the text, but for copyright reasons please CC
1751 linux-doc@vger.kernel.org and "sign-off" your contribution as
1752 Documentation/process/submitting-patches.rst outlines in the section "Sign
1753 your work - the Developer's Certificate of Origin".
1755 This text is available under GPL-2.0+ or CC-BY-4.0, as stated at the top
1756 of the file. If you want to distribute this text under CC-BY-4.0 only,
1757 please use "The Linux kernel developers" for author attribution and link
1759 https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/plain/Documentation/admin-guide/reporting-issues.rst
1761 Note: Only the content of this RST file as found in the Linux kernel sources
1762 is available under CC-BY-4.0, as versions of this text that were processed
1763 (for example by the kernel's build system) might contain content taken from
1764 files which use a more restrictive license.